➤ Establishes and updates agency policies in coordination with Director of Operations and Risk Management to guarantee adherence to local, state, and federal laws.➤ Manages all facets of ongoing quality improvement, while working with QI analyst to identify patterns, update standards of care, and track accomplishment of objectives.➤ Provides program managers and senior directors with clinical and administrative supervision.➤ Tracks electronic health records to make sure that systems adhere to contract-mandated documentation criteria.➤ Provides strategic direction and management of all adult and youth programs within organization's portfolio.➤ Directs quarterly budget monitoring in assessing expenditure patterns, creates accurate estimates, generates budget adjustments, and builds cost centers that secure programs' financial sustainability for entire year.➤ Successfully leads new projects pre- and post-development that develop sustainable service lines.➤ Leads training sessions for direct care personnel on evidence-based techniques, such as trauma-informed care, motivational interviewing, SEL, which improved capacity to deliver all-encompassing treatment services.

Training, coaching and practical application of strategies pertaining to Trauma Informed Care, the Nurtured Heart Approach, Healing Centered Engagement, Prevention of Intergenerational Transmission of Adverse Childhood Experiences, and Intellectual and Developmental Disabilities.

➤ Provides CSOC partner agencies around the state with outcome-focused training for certification.➤ Uses non-discriminatory and person-first language in written and spoken communication.➤ Serves as lead coordinator for the Children's System of Care (CSOC) statewide youth conference for the New Jersey Department of Children and Families, while offering information and education workshops to support a youth-driven initiative for conference planning, preparation, and presentations.➤ Assumes full accountability in handling recruitment of youth statewide along with coordination of monthly planning meetings and development of conference materials, agendas, workshops, and evaluations.➤ Functions effectively as expert consultant and presenter on topic of co-occurring intellectual/developmental impairments (IDD) and needs for mental/behavioral health at national and state levels.➤ Serves as lead coach for residential provider organizations providing care for children with mental health, intellectual and developmental disabilities, and substance use disorders as well as their families.➤ Offers counseling and facilitation to help people define vision, values, and philosophies that support concepts of the Nurtured Heart Approach, Trauma Informed Care, and Six-Core Strategies.➤ Arranges ongoing meetings to discuss ways to address workforce development issues and build action plans to examine and adjust potentially divisive policies and processes.➤ Provides conference presentations to support agency leadership in sharing lessons learned and accomplishments.➤ Builds a multidisciplinary implementation team with members from all levels of hierarchy, including kids and families, with a goal of reducing seclusion and constraints.➤ Secures strict adherence to the principles of continuous quality improvement by teaching procedures for reliable mentorship, communication, and supervision.

➤ Worked in collaboration with the Office of Special Education Programs at the New Jersey Department of Education, the Division of Developmental Disabilities and Division of Disability Services at the Department of Human Services, and the Division of Vocational Rehabilitation Services at the Department of Labor and Workforce Development to coordinate programs.➤ Hired, managed, and oversaw personnel in charge of statewide training implementation, program development, and family support services.➤ Created evaluation tools for stakeholder satisfaction surveys and ongoing quality improvements.➤ Made better training initiatives with partner organizations at the state and national levels.➤ Closely monitored reporting and analysis of program costs, quality, and other relevant performance metrics.,➤ Drove efforts in executing strategic goals, while ensuring compliance with contracts, regulations, and delegating.➤ Developed and put into practice programmatic and workflow improvements to FRN program development team's training and technical assistance initiatives.➤ Completed program deliverables by developing weekly team meeting agendas and communication materials.➤ Acted as program manager for grants and special initiatives aimed at helping people with developmental disabilities and their families in partnership with the Council on Developmental Disabilities, New Jersey Work Incentive Network Supports

➤ Assistant Director of Family Support Services – Arc of Hunterdon County, NJ – 06/2000 to 08/2004➤ Consultant – The Boggs Center, University Center for Excellence in Developmental Disabilities Education, Research, & Service, New Brunswick, NJ – 09/2000 to 06/2002➤ Behavior Consultation Specialist – Puerto Rican Federation Services, Inc., Patterson, NJ – 04/1999 to 04/2000➤ Training Coordinator – New Jersey Council on Developmental Disabilities, Trenton, NJ – 08/1995 to 02/1999