Responsible for operational management whilst ensuring company processes are up to date, it has been expected that I demonstrate a wide range of skills across a variety of sectors. Following expertise includes;Project Management Operations ManagementExcellent communication skills Ability to build rapport quickly with key members of the executive teamAbility to represent the Operations function as part of the bigger business pictureManaging operations confidence and advising managers on all aspects of project and associated people management.A professional and commercial approach.Attention to detail.In particular, responsibilities have included;Project Life Cycle including the definition of activity, sequence and duration of the project with development and maintenance of the schedule with all associated budgetary responsibility and customer satisfaction.Policy and procedures implementation of new/required company policies, procedures and processesLeading and directing operations to deliver a comprehensive service to the business Implementation of the People Strategy aligned to organisational objectives Employee relations, including managing absence, disciplinary, grievances and sicknessMeasuring employee satisfaction and identifying areas that require improvementLearning & development: providing guidance on development for managers and their teamsTraining: Implementing the training and development agenda; identify areas that need attention and improvementRecruitment and retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns