Managing a portfolio of predominantly commercial and real estate relationships. Responsibilities included the following:-Take on the management of the relationship and decide on a relationship strategy .Instruction of a security review to confirm Banks position and in most cases negotiating improvementsAssess the business, management and market and lead negotiations with management.Determine a relationship strategy to restructure with the objective of capital and income preservation. Managing communication with internal stakeholders. Provide monthly written updates to senior management across all cases.

Managed a portfolio of circa 650 of HSBC’s highest net worth customers.Identified and met the needs of existing customers and attract new Premier customers to the Bank.Ensure customer’s provided with the highest level of care and attention with zero complaints. Ensure that Premier had a high profile within the branch.Grow the overall portfolio income earned through the sale of products in 5 core areas.Refer to and work with Financial planning Managers & Independent Financial Managers.Undertake RAA duties, which included the daily management of credit issues, the assessment and approval of mortgage applications and non-scored lending requests.