I worked on an exciting 3 year programme in partnership with Yorkshire & Humber Conmissioning Support and Macmillan Cancer Support. The programme is the first redesign project to look at a rare cancer group and aims to improve the patient experience for people affected by brain tumours and central nervous system cancers. I provided a wide variety of support to the Macmillan Brain & CNS Cancer Programme Manager this includes:Organising and planning events, Recording and monitoring project costs, identifying and highlighting financial issues to the programme manager, ensuring project deadlines were met, managing incoming/outgoing correspondence, attending and networking at relevant events, Updating the online project management tool, diary management, arranging meetings, taking minutes/action notes, meeting and liaising with a variety of different stakeholders including patients, healthcare professionals, chief executives of hospitals, senior managers in commissioning and local authorities, senior leaders within Macmillan and GPs.

This role involved supervising a team of 13 support staff. I organised and chaired monthly meetings, performed KSF appraisals, lead on the recruitment of new members of support staff and arranged cover when necessary. My secretarial duties included submitting orders, creating and maintaining spreadsheets, typing letters and emails for the management team, producing and proofreading reports and policy documents, minute taking, arranging and organising meetings and training events, coordinating and recording annual leave of approximately 60 staff and other general duties.

I began my NHS career as an administrative assistant to the Health Visiting Teams in York West. I provided comprehensive administrative support to a team of nine. This support included typing letters, arranging appointments, answering emails and telephone calls and data input, maintaining excel spreadsheets and reporting on various data.

I chose to work from home while taking care of my three young children; this gave me greater flexibility to maintain a good work/life balance. During this period I managed an eCommerce website and utilised eBay for sales and marketing of ladies fashion and accessories. My core business involved dealing with suppliers and customers through the internet and at various wholesale outlets. I organised and hosted numerous invitation only promotional events to endorse and support the main eCommerce project. This helped to boost sales and gain a stronger customer base. My daily duties included listing new stock through a custom built content management system, preparing invoices and parcels for worldwide shipment, gathering sales figures and monitoring cash flow using various Microsoft Office software products.I achieved 100% positive feedback rating on two eBay accounts with scores of over 16500 combined.

Whilst my first two children were very young I set up and ran a very successful internet business selling gently used children’s clothing. The website was one of the first of its kind and became very popular, ranking highly in various search engines. I sold the business as a going concern in 2003 to concentrate on other ventures.