• Deal with all phone enquiries.• Meeting and greeting with potential clients.• Dealing with serviced office enquiries & arranging subsequent show-arounds.• Management of Virtual clients.• Liaising with the maintenance team to ensure day-to-day maintenance issues regarding serviced office clients are completed.• Issuing licence agreements when a new company is moving in or upon renewal.• Stocktaking and ordering supplies for the Business Centre.• Dealing with additional requests such as meeting rooms.• Ensuring cleaning standards are maintained.• Dealing with any walk-in enquiries and give a tour around tailored to the specific enquiry of the client.• Attend management meetings each morning to run through the day’s agenda for the Conference centre.• Deal with complaints/issues and resolve such in a timely & appropriate manner.• Assisting with AD Hoc projects.

• Answering a busy switchboard using Panasonic Business phone systems for 35 in house clients.• Meeting and greeting of visitors for up to 40 client companies.• Professional & efficient distribution of messages and emails for in-house and virtual clients.• Responsible for the day to day function of the office.• Management of large meeting room diary and organisation of catering needs for meeting room clients both internal and external. • Management of post, couriers, faxes for client companies.• Creation and distribution of word documents, emails, and company announcements.• Meeting and greeting with potential business Centre clients in relation to the viewing of available office space noting their specific requirements for centre management.• Assisting in Ad hoc marketing projects.• Accounting of reception expenses, weekly invoicing.• Daily Sorting of Post.• General Administrative work.• Recording of all daily business centre client charges.• Stock taking and ordering from distributors.• Responsible for petty cash & weekly reconciliation of payments.• Support Managers and Executive staff in all areas required. • Effective management of the car parking system.

• Provision of Excellent Customer Service• Welcome and advise customers• Handle payments• Cash Balancing• Arrange ordering and delivery• Receive deliveries from suppliers

• Order placement• Cash Handling and Balancing .• Customer Service. • Assisting with Customer queries• Stock control. And ordering from Distributors