Lorraine Fugaro

Lorraine Fugaro Email and Phone Number

Customer Service Manager @ Ripley Tools
cromwell, connecticut, united states
Lorraine Fugaro's Location
Cromwell, Connecticut, United States, United States
Lorraine Fugaro's Contact Details

Lorraine Fugaro work email

Lorraine Fugaro personal email

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About Lorraine Fugaro

Current position:Customer Service/Logistics Manager supporting Sales, Customer Service, Shipping/ Receiving and assisting management staff of a manufacturing company.Responsible for multiple projects within sales and C/S. Participated in upgrade of the ERP system.Previous position:Managing a dual site customer service team handling multiple investors in a mortgage industry environment. Responsible for multiple projects including the implementation of a ACD phone system and on line consumer complaint system. Previous position:Managed multiple business segments within customer service group.Worked with International and domestic customers meeting business requirements within a manufacturing company environment.

Lorraine Fugaro's Current Company Details
Ripley Tools

Ripley Tools

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Customer Service Manager
cromwell, connecticut, united states
Website:
ripley-tools.com
Employees:
40
Lorraine Fugaro Work Experience Details
  • Ripley Tools
    Customer Service Manager
    Ripley Tools Oct 2015 - Present
    Cromwell, Ct
    Responsible for Customer Service, Shipping and Receiving Departments. Liaison with Inside Sales. Work directly with sales, operations and accounting on a daily basis.
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  • Ripley Tool
    Administrative Assistant/ Customer Service
    Ripley Tool Oct 2015 - Present
    Cromwell , Ct
    Admin Assistant to the President Customer Service support
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  • Planet Home Lending
    Call Center / Customer Service Manager
    Planet Home Lending Oct 2013 - Sep 2015
    Meriden, Ct
    Management of duel customer service sites, CT & FLHire and oversee training of all new employeesImplementation of the Noble ACD phone system, maintain and mange any updates and issues Consumer ComplaintsWork with vendor for web site maintenance of Customer Care Net
  • Fidelco Guide Dog Foundation
    Volunteer
    Fidelco Guide Dog Foundation May 2013 - Sep 2014
    Bloomfield, Ct
    Handle special administrative projects and provide hands on with the puppies.
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  • Henkel Corporation
    Customer Service Manager
    Henkel Corporation Jan 1986 - Dec 2012
    Rocky Hill, Connecticut
    Responsible for a manufacturing based Domestic and International customer service groups. Worked directly with Henkel affiliate companies worldwide. Consolidated multiple business segments to one cusotmer service team. Hired & trained new employees. Researched, implemented and maintained an automatic call distribution system for customer service. Managed and participated on multiple work teams.

Lorraine Fugaro Skills

Customer Service Sap Management Supply Chain Leadership Change Management Forecasting Continuous Improvement Highly Reliable Cross Functional Team Leadership Problem Solving Adhesives Process Improvement Sales Customer Focused Superior Work Ethic Mrp Solid Computer Skills Team Oriented Consumer Products Manufacturing Account Management Phone System Administration Fmcg Supply Chain Management Business Process Improvement Professional Phone Skills Analytical Skills Goal Oriented Key Account Management Fast Moving Consumer Goods Sales Operations Sap Products Issues Managment Multitasking Skills

Lorraine Fugaro Education Details

Frequently Asked Questions about Lorraine Fugaro

What company does Lorraine Fugaro work for?

Lorraine Fugaro works for Ripley Tools

What is Lorraine Fugaro's role at the current company?

Lorraine Fugaro's current role is Customer Service Manager.

What is Lorraine Fugaro's email address?

Lorraine Fugaro's email address is fu****@****ols.com

What schools did Lorraine Fugaro attend?

Lorraine Fugaro attended Tunxis Community College.

What skills is Lorraine Fugaro known for?

Lorraine Fugaro has skills like Customer Service, Sap, Management, Supply Chain, Leadership, Change Management, Forecasting, Continuous Improvement, Highly Reliable, Cross Functional Team Leadership, Problem Solving, Adhesives.

Who are Lorraine Fugaro's colleagues?

Lorraine Fugaro's colleagues are Jerry Fan, James Selm, David Fellows, Cindy Cefaratti, Mohamed Lahnin, Julie Turner, Dazel Castro.

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