Lorraine Lowe Email & Phone Number

London, Gb

Watford, Gb

TJX is the leading off-price retailer of apparel and home fashions in the world. With more than 3,800 stores in nine countries and three e-commerce sites, we are a global, off-price retailer delivering great value to our customers through the combination of brand, fashion, price, and quality.As HR Director of Stores, LP & Employee Relations at TJX Europe, I led a team of 20 HR Business Partners and 12 Employee Relations experts operating across six trading European Countries. Leadership teams in all markets and brands value strong communication and collaboration with HR experts, to define and deliver their people goals and strategies.TJX Europe’s culture works to compliment any location we operate in and to be sensitive to each unique country culture. I work to create the structures for managing employee relations, compensation & benefits that bring this culture to life: allowing people to grow and develop alongside the growth of the retail stores business. We drive to coordinate our international efforts while being sensitive to different markets and local laws and employee relations environments. Key responsibilities:● Partnering with the SVP Retail Director to shape and deliver the organisational development and design plans, in the context of the long range strategic growth plans.● Creating an HR toolkit that has the flexibility to be used in each market while retaining TJX Europe’s core philosophy, culture and structure.● Implementing our operational people plans across TJX Europe and ensuring diverse communication networks, forums and structures are in place to support them. ● Mapping our talent pipeline, through effective succession planning. Promoting internal channels of promotion and developing talent ahead of the need.● Providing the senior executives and leaders with strategic counsel and coaching on end to end employee matters.

Watford, Gb

In this role I was responsible for the delivery of HR strategy and operational plans in Retail Stores, Distribution and Supply Chain. Leading a team of HR Business partners and working closely with HR Centres of Expertise colleagues to deliver the Global, Divisional and functional business and people plans.

Gb

With the growth plans and business expansion into Europe it was critical to build an HR infrastructure to support the planned expansion. Responsible for creating and leading the HR Operations, HRIS, Employee Relations, Reward and Global Mobility Centre of Expertise teams. As HR Director of Shared Services, I led the transformation of the HR operating model enabling senior leaders to partner with HR and a centralised team of HR experts to implement processes and people strategies.This involved the adoption of the Oracle management system and extensive change management for new markets. Key responsibilities:● Establishing an extensive training programme to support the adoption of new HR tools and technical processes.● Restructuring the HR department to a matrix-based model and a new HR operating model and system of management.● Building insights into European markets and incorporating different workplace cultures, rules and requirements aligned to the business model.● Coaching and training Associates in preparation for culture change.

Gb

VP HR for the UK & Ireland TK Maxx trading division. Responsible for all Retail Operations HR teams and Head Office HR, Learning & Development and Resourcing. Reporting to the Managing Director and responsible for defining and driving the people strategy aligned to the business goals.

Gb

As Assistant Vice President in HR for Distribution Services, I ensured we implemented optimal talent and training procedures to create a distribution process that matched TJX Europe's dynamic business model. My responsibilities included:● Creating a talent pipeline capable of securing new Associates and providing them with the cultural grounding to adapt to TJX Europe’s distribution model.● Managing structure for general resourcing tasks, including benefits and compensation, recruitment, and conflict resolution.● Establishing a communication network between leadership teams and store Associates.

Gb

My work as HR Manager of Distribution Services began four years after the launch of TK Maxx in the UK and oversaw the development of its HR policies and rapid expansion across the UK and Europe. A world-class HR system was fundamental to securing planning permission for new stores and Distribution Centres, so that TJX Europe strategies could align with local communities. The talent pipeline established here allowed TJX Europe to grow from 1,000 Associates to over 32,000 today.My responsibilities included:● Creating the structure for a high-volume of new hires, including the recruitment and training processes.● Mapping people’s needs during expansion and using these insights to help grow the business.● Wide ranging HR responsibilities including succession planning and people coaching.

The Bedford & Shires Trust is responsible for coordinating mental health and social care services in the Bedford area as part of the UK’s National Health Service, the world’s sixth largest employer with over 1.5 million employees. This period saw the centralisation and relocation of mental health and social care services in the area, requiring a new HR structure and hiring process. As HR & Training Manager, I oversaw this transformation, working with leadership, a variety of departments, and 38 workers unions to prepare for the necessary culture change. My responsibilities included:● Establishing a new hiring process and coordinating with external agencies to secure talent at all levels. ● Transforming the culture of the Trust in order to create new teams capable of merging together previous roles and responsibilities. ● Overseeing the smooth transition of people throughout the relocation and restructuring process.

Post Graduate Degree Strategic Hr Management

Education record