Lorraine Smith Email & Phone Number

Sydney, Nsw, Au

Melbourne, Victoria, Au

Leadership Development | Wellbeing | Culture & Engagement | Career Development | Career Transition | Assessment | Strategy and StructureOur job is to help clients create great places to work, which in turn delivers great business outcomes. Whether focusing on strategic alignment, individual capability, team dynamics or organisational behaviour, we help identify and tackle challenges and opportunities, providing commercially smart solutions based on evidence and experience of what works.

Sydney, Nsw, Au

I had accountability for working with the O'Brien Executive to create and implement broad ranging Organisational Development priorities to drive the business plan and operational requirements. Building and leading the local OD team, we provided services across the talent life cycle, partnering with O'Brien leaders and the the broader People & Leadership Team to enable organisational performance. This included leading our streams of responsibility and supporting internal transformation projects. I also worked with the Belron International Talent Community to leverage and support global best practice.Streams of responsibility included strategy planning and implementation across employer branding, capability development, talent, succession, change, engagement, recognition, DEI and employee communications.

Australia - China (Including Hk) - New Zealand - Singapore, Au

Leadership Development | Psychometric Assessment | Assessment and Development Centres | Success Profiling | Diversity and Inclusion | Careers | Change | Outplacement | Resilience and Well-beingI provided leadership for the Talent Management Consulting and Coaching teams across Sydney and Canberra. I was responsible for business strategy and commercial performance, team capability development and management, executive engagement, solutions consulting, implementation oversight, business development and day to day operations. I also supported D&I initiatives both internally and externally, applying a D&I lens to the delivery of all our solutions and building an inclusive and psychologically safe workplace for our people.Projects led include high volume tailored career transition services, talent management strategy writing, an agency wide leadership analysis, levelled capability framework creation, design of a suite of customised leadership learning programs, design and implementation of a customised diversity and inclusion questionnaire with recommendations for an inclusion strategy, high volume selection process for Indigenous candidates, creation of unconscious bias in selection learning modules (including online), executive careers online learning, as well as executive, leadership and team coaching, facilitation, and delivery of a number of client information events.

Jacksonville, Florida, Us

I was responsible for the Australian Careers and Change Practice - setting strategy, driving sales growth, and ensuring quality client outcomes. I worked closely with sales and delivery teams to maximise revenue and customer deliverables. I was also interim Director of Talent Transformation (incorporating leadership development) from April to May 2018.I led the design of bespoke customer solutions in the areas such as resilience, change leadership, and career agility. This included the internal career transition webinar program, and introduction of facilitation accreditation and quality reviews.I also led the roll-out of global initiatives for the Australian Market. Most notably, Active Placement: - Set up and led Job Connections function which performed well and became self-sufficient within 6 months. - Outlined Professional Branding function, including recruitment, up-skilling strategy, process outlines, and working with global team to launch the technology. Included creation of best practice guides in resume writing, social media, and personal branding. Member of the LHH Global Workforce Diversity and Inclusion Advisory Committee and the Adecco Australia Diversity Council.

Sydney, Nsw, Au

My role at Symmetra included D&I consulting, thought leadership, business development, as well as team management and capability development.I worked on and led projects across their specialisms - including diversity strategy, culture audits and change management, inclusive leadership skills, managing diverse and dispersed teams, unconscious bias assessment and training, decision architecture, cross cultural intelligence, psychological safety, flexible working, individual career support as well as talent acquisition, development and succession.

Pyrmont, Nsw, Au

A specialist consultancy role partnering with a range of clients on the design and delivery of tailored organisational and leadership development programs, as well as skills training, coaching, and assessment/development centres.Projects led included: culture change initiatives across organisational levels, training needs analysis, design and delivery of sales and service learning programs for managers and frontline, conference presentations in change leadership, performance feedback skills sessions, patient focused culture programs, behavioural standards & values definitions, executive training in feedback and coaching for performance, management skills training, enhancing service training in a diverse customer environment, functional capability assessment centre design, sales skills development centres, technical skills simulation design, designing 'short hits' of training, and coaching for personal career development, resilience and conflict management.

Sydney, New South Wales, Au

A broad and varied HR consultancy role working across private and public sectors to address organisational level challenges, develop internal teams, and select and grow individuals to better meet both strategic objectives and individual career goals. Included line management and broader team support, business development, strategic account management and large project management. I was also responsible for ensuring high quality client delivery across the team.Projects led included: culture transformation diagnostics & advisory, climate, and engagement assessment; leadership program development; team coaching; career coaching; leadership & personal performance coaching; executive assessment and debriefing; assessment and interviewing for high stress environments and use of force roles; assessment and development centre design and delivery; volume screening and assessment for government; assessment design for Indigenous programs; work sample design; values based assessment; 360° survey design and feedback; employment skills training; outplacement services; as well as master class delivery in career planning, action learning, innovation leadership, graduate selection, safety behaviours, and stress management. I also presented at marketing and thought leadership events.

Arlington, Va, Us

Worked across a range of talent solutions in assessment, selection and development. • General: Project management, sales, competency design, psychometric design, individual coaching team and group coaching, leadership development, and culture analysis. • Assessment: Designed and delivered assessment and development centres, one-to-one assessments, competency based interviews, assessment feedback and coaching, 360° appraisal, and written reports for individuals and groups. • Training and facilitation: Test Administration, Level A (ability testing), Level B (Occupational Personality Questionnaire), Assessment and Development Centre Design, Assessor Training, Competency Based Interviewing, Motivating Others, and 360° feedback. Also, developed a range of bespoke courses and workshops in liaison with national and international clients. Assessed new associate delivery partners as part of the Global SHL Accredited Training (SAT) programme.• Seminars and events: Delivered sessions on leadership, sales effectiveness, restructure, high-volume recruitment, and inter-generational motivation, among others.

London, Gb

Zurich, Ch

Msc, Organisational And Occupational Psychology

Executive Masters In Neuroleadership

Bsc (Hons), Psychology

Certified Coach (Advanced)

Short Courses (By Distance) - International Business & Management

Acting Class, Theatre/Theater