I'm working as DevOps engineer at KPN managing several network domains. This concerns among other things fulfillment on request within the Spirit domain, Life Cycle Management on several network domains, improving processes where needed and writing/editing work instructions. The network equipment consists mostly of Cisco hardware.

I was working as technical engineer at KPN managing several network domains. I'd handle network incidents and changes regarding corporate market customers, and also events triggered by monitoring tools. This work involved mostly Radware, Fortinet and Cisco hardware. I also took it upon me to improve processes which needed improving.During my time at KPN I've gained the following certificates:- Professional Scrum Master I (PSM I)- Cisco Certified Network Associate Routing and Switching (CCNA) – expired 2021

Call2 is a deployment agency. I worked as a Change Coordinator for the Platform Delivery Team at KPN. I assessed changes and made sure it would be delivered in time by the correct support teams. Changes would be requested by/for corporate market customers or internal KPN departments concerning network or storage. The Platform Delivery Team also improved processes within the department. Before KPN I worked as an Onsite Support Engineer at Philips. I processed requests concerning IT equipment. This involved preparing or upgrading computers and laptops, ordering and delivering IT equipment, stock management and communicating with customers. I also had a part in the integration of new work within the team. Last but not least I worked as first-line support at the helpdesk of GSN. I was monitoring malfunctions concerning ATMs and sent external parties onsite to repair them. I also assisted those parties when they called and needed help. During my time at Call2 I gained the following certificates:- ITIL exam (ITIL Foundation Certificate in IT Service Management)- Microsoft exam 70-680, Windows 7, Configuring- Microsoft exam 70-685, Windows 7, Enterprise Desktop Support Technician- Microsoft exam 70-410, Windows Server 2012, Installing and Configuring Windows Server 2012- Microsoft exam 70-411, Windows Server 2012, Administering- Microsoft exam 70-412, Windows Server 2012, Configuring Advanced Windows Server 2012 Services- Microsoft exam 70-415, Implementing a Desktop Infrastructure- Microsoft exam 70-416, Implementing Desktop Application Environments

I worked on a Honda flash application for TTA. It concerned an improvement process in which the content of the application was reviewed and edited.

I was responsible for the research of a concept, and creation of a prototype for the franchise label Zo!Fit. I was able to use my 3D modelling and animation skills for the prototype video's.

During my internship I was assigned as projectmanager for the project CAP express. CAP express wanted to redesign their website.I also helped with several other tasks for other clients (Charlie Hebdo, Nouvelle Collection, Yves Saint Laurent, etc.).