Lorraine Pigott Email & Phone Number

Atlanta, Ga, Us

The Plaza, 303 Peachtree Street, Atlanta, Ga 30308

Member of initial group hired to create Atlanta Documentation Department.Responsible for monitoring and servicing assigned transactions, ensuring compliance and proactively resolving potential issues. Interacts with all levels of bank employees as well as corporate and commercial customers. Handles basic to very complex transactions, supports several vertical segments, and interacts with legal counsel concerning documentation negotiations. Also ensures service standards, policies, procedures and customer issues are being met. Handles problem solving and responds to internal/external client questions.Determines documentation requirements, creates or completes document packages and reviews client documentation for accuracy and completeness. Ensures timely receipt of lease/loan documentation.Utilizes and updates various data systems for consistency and accuracy throughout the documentation process.

Primary functions include monitoring receivables and updating asphalt customer information in Maxwell Systems Streetsmarts, a business management software for accounting, material billing, and other data for 175-200 active Portfolio Customers. Processing Joint Check Agreements and research contractor/owner information through CDI and DNB for credit decision. Research and process Interim and Final Payment Waivers; perform notary duties, and remit executed waivers to all relevant parties. Provide copies of Intent to Lien letters, etc., to in-house attorney and provide status updates for next legal step in accordance with materialman's statutory lien laws.Contributed positively to the company's bottom line by improving collections year-over-year: increased Q9 to Q10 accounts receivable by 42%, while decreasing time-to-collect by 53%.Interact with plant foreman from 15+ operating HMA plants throughout Georgia as required for customers concerning asphalt mix sales for asphalt check sales and on account basis including approval terms and policies.Other duties as needed:• Create legal files for bonded and liened customer projects and for collection agency when required.• Provide Aging on monthly basis to CDI, monitor weekly CDI reports, and forward updates to appropriate parties.• Perform customer service functions for accounts and process GL accounting adjustments as required for each accounting cycle.• Update monthly Miscellaneous Schedule invoices and payments received; Forward updates to required officers.• Attend monthly NACM meetings and provide required information on accounts for meeting in advance.

Distribute Daily workflow to loan staff as follows:• Review document packages for FMV, 1st Amendment, TRAC leases, and loans from Capital Markets Division prior to staff booking into OSI or LeasePlus systems.• Confirm real estate modification documents are accurate with OSI System Information and new real estate document packages are complete before distributing to booking staff.• Assist in booking leases and loans at month end when applicable.• Provide customer maintenance updates in LeasePlus and perform GL entries.• Monitor insurance and property tax payments for escrow loans.• Maintain HMDA Tracking and input into LAR Program.• Perform monthly review of $1million+ size transactions for rate accuracy and product codes.• Back up staff for participation wire payments and property tax research and payment requests from 5 branch offices.• Provide direction and guidance to staff members concerning documents and booking issues.

• Prepare lease and loan documentation for Transportation, Construction and Broker Segment with a Sales Volume from $900,000 to $2,500,000+ monthly.• Ensure each transaction meets credit approval conditions, company guidelines, and verified pricing through T-Value.• Order and review lien searches, and good standing verification, when applicable.• Maintained relationships with Dealers, Segmented Brokers, and Customers ensuring continued business in Vice President of Sales region. • Initial review for MSO, Title, and Vehicle Title applications.• Obtain valid collateral Insurance Certificates as required for both loans and leases.• Trained new associate as a Documentation Coordinator • Received Excellence of Service Award for 2007.

• Attributed to $2-3 million in new dealer segment volume per month with a team of three associates. • Processed large deals up to $2.5 million for current customers. Developed and maintained relationships with dealers and customers to ensure quality service. • Managed the closing of financial transactions for commercial customers including the preparation of all necessary transaction documents. Products include loans, tax and non-tax leases and progress payment transactions with fixed or variable rates – mortgage style or fixed principal.• Responsible for timely /perfected UCC filings. Analyzed UCC, tax lien and judgment searches. Prepared, obtained and negotiated lien subordinations/releases as required. • Responsible for coordinating with direct & Indirect business entities to obtain all required documentation and closing items prior to funding.• 2002 All-Star award for excellence in Customer Service.

• Processed incoming orders, set up customer parts order accounts, set up repurchase accounts for legal review.• Managed three party deals in a territory of twenty five states. • Processed wire requests for two and three party deals within territory.• Processed and maintained all Excel logs for territory for wire payments and three party deals.• Ensured UCC Filings were processed timely in accordance with Uniform Commercial Code Guidelines.• Responsible for researching all customer service UCC Termination requests.

• Served as liaison for equipment distributors, customers and manufacturers. • Administered loan and lease contracts over $3 million per month, supporting two sales reps and two independent brokers. • Coordinated document processing with credit analysts and sales representatives.• Reviewed and processed all legal financing documents. Liaison for contract negotiations where client made unofficial contract changes, ensuring legality.• Coordinated assumption and rewrite process for existing leases.• Performed Infolease customer record maintenance.• Alternate back up for receptionist duties including multiple line phone system coverage.

Business

Business

Obtained Paralegal Certification.