Lorraine Strydom Email and Phone Number

• Assist the Key Account Manager with administration• Look after a highly reactive email inbox• Ensure branches complete monthly fire inspections, report back to client• Ensure branches complete annual BWOF requirements• Ensure all quotes from estimators are correct before submitting to client• Follow up with client to issue work order for the quote• Work orders have KPI's which are followed up on a daily basis with the branches and client is kept informed• Ensure all invoicing is correct before submitting to client• Handle invoice disputes and prepare credit note applications if necessary• Collate, submit and follow up technician vetting applications. Book induction training for technicians

Follow up and negotiate sales leadsDrive new business opportunitiesCompile quotes, contracts and invoicesConduct site inspectionsCoordinate C&E revenue meetingsWeekly sales reportMaximise meeting opportunities through MeetingBroker

Presented a Sales Strategy on an annual basis.Created a comprehensive data base of existing and potential clientsServiced and retained existing clients.Secured new business, local and internationalHave a proper and thorough understanding of the Exhibitions market and guidelines as stipulated by EXSA (Exhibition & Events Association of Southern Africa)Compiled quotes, contracts, invoicesFollowed up on paymentsCompiled annual competitor reports Weekly sales reportsHosted clients for cocktail functions and chefs tables Organised supplier functions

Coordinated all areas around 2 trade shows: Meetings Africa and IMEX.Booked exhibitors onto the floor plan.Agenda for weekly meetings with clientInvoiced exhibitorsPrepared exhibitor manualCoordinated changes and updates for the Meetings Africa websiteOn site during build up, show days and breakdown daysApproached exhibitors during show days to sign up for the following year

Site inspections for clients around the Sandton Convention CentreResearched leads on the ICCA (International Convention Centre Association) database and internetTracked international bookings for ICCA statsPrepared for international trade shows for International Sales ManagerPrepared bid documents for international conferencesAttended international trade show with South African Tourism to promote S.A. (One Young World)Followed up on international and local leadsMet local associations to work together to bring international bookings to SCCConfirmed association bookingsCompiled records for lead exchange purposesWorked to budget on a month-to-month basis

Negotiated and managed special events i.e. concerts, comedy shows, charity eventsSite inspectionsCoordinated and attended local exhibitionsCompiled press packsCoordinated advertising and marketingCoordinated photo and film shootsOrganised chefs tablesCompiled internal news letterCommunicated with website operator and PR companyAssisted the Marketing Manager and Deputy Executive Director: Secretarial dutiesControlled marketing stockTyped quotes, contracts and invoices