Lorrie Miller Email & Phone Number

United States

Ocean City, Maryland, United States

Ocean City, Maryland, United States

Bethany Beach, Delaware, United States

Rockaway, New Jersey

Hilton Garden Inn Rockaway, NJ - General Manager•General management of a 162-room full service hotel with 3,600 sq ft of banquet space and a 50-seat restaurant & bar •Property under complete guest room and banquet space renovations from March 2015 to June 2015; assisted with selection, purchasing, and management of FF&E installation while ensuring minimal guest impact •Increased RPI by 4.9% and ADR by 3.1% in an 18-month period•Moved property out of the red zone to above brand average in all ranked areas of SALT in a 12-month period •Effectively controlled property expenses to flow an average of 52% to the bottom line; consistently ran food cost at 30.5% and beverage cost at 22.5%Hampton Inn Reading/Wyomissing, PA - General Manager•General management of a 142-room focus service hotel with 900 sq ft of banquet space •Increased RPI by 3.3% and ADR by 5.9% in a 12-month period •Consistently performed above the brand averages in all ranked areas of SALT, with the most notable increases in Property Loyalty (5.5%), Overall Service (1.4%), Overall Experience (2.9%), and Overall Accommodation (2.3%) over a 12-month period•Effectively controlled property expenses to flow an average of 62% to the bottom line without sacrificing quality or service

Associate Of Science (A.S.), Hotel, Motel, And Restaurant Management

Activities and Societies: Phi Theta Kappa Society

Psychology