Lorrie Mogg Email & Phone Number

Bay Area, California

Pleasanton, Ca

o Integral part of the systems integration project for over 20 divisions as part of the company merger (Facilitated the prep work stage ensuring the project plan was met timely. Trained divisional personnel as to the changes effecting their specific processes. Provide ongoing support for each division and their associates, post integration.)o Worked with National Operations team in the areas of site assessments, standard development, and training documentation

Pleasanton, Ca

• Process Improvement Manager (Corporate) (2013-2015)o Facilitated cross-functional teams identifying key details for nationalized scopes of work and authored the finished product to include pertinent images, details, and references.o Created the partnered presentations demonstrating the key elements of the new scopes of worko Produced materials for and provided in-division training of the national safety programo Worked closely with the lead to develop key programs (Elite Corps, Site Assessment, etc.) • Manager of Operational Excellence (Divisional) (2007-2012)o Led multiple cross-functional teams in Kaizen-oriented environments to tackle many identified process bottlenecks within the division. o Encouraged dissimilar groups to work together to streamline workflows for the benefit of all. Facilitated both process owners and those effected by the before and after actions to remove redundancies and add efficiencies to the work flow.o Provided regular communications during the development of the enhancements as well as change management pieces to demonstrate the move from the current to the new state.• Finance (Divisional) (1998- 2007)o Within the capacity of a progression of roles (Accounts Payable, Finance Analyst, and Assistant Controller) developed tools to enable systematic and consistent recording processes for journaling, periodic close operations, as well as documented efficient research processes to remove delays in troubleshooting and problem resolutions.o Developed Access database tools providing a reliable source of information regarding field work authorizations, non-standardized option requests, as well as community-specific worksheets to track and calculate the various elements of a customer’s flooring, wall, and countertops selectionso Introduced technology tools to replace outdated manual processes.