Detail-oriented professional in Commercial Banking and Mortgage Brokerage field. Possesses a wide range of knowledge, from processing and servicing loans to analyzing Commercial Real Estate, multi-family and personal financial statements for internal loan review. Known for identifying problem areas in process and implementing improvements, along with creating reports to increase accuracy. Has developed processes and procedures to monitor and assess the progress of escrow and to provide a smooth and efficient management of all relevant steps so that important deadlines are met. Maintains communication between all parties involved in a real estate finance transaction including clients, mortgage brokers, escrow companies, attorneys, banks and third-party vendors. Professional achievements include:• Created policies and procedures resulting in efficiency, saving time and money• Created and maintained procedure manuals, tracking reports and databases • Align task to the appropriate areas and employees• Train new Processor employees• Implemented the introduction of a tax and insurance service to bank