Lorraine Foster Email & Phone Number

London Area, United Kingdom

Supporting care groups with specialist ER advice.

London, England, United Kingdom

Providing support and advice to my service care groups covering 1800 Trust employees

Kingston Upon Thames, United Kingdom

HR Support to the Business and Engineering School

Kingston Upon Thames, United Kingdom

I provide dedicated support to Heads of Department, Schools and Faculty. Coaching and guiding Academics in people management matters.

King'S Cross

Commissioned to help support and ultimately reduce the level employee relations within the large, newly merged business.

Croydon, United Kingdom

I provide HR consultancy services to SME's including advice and guidance on aspects of the HR Function within a small business.

Lombard House

Regular clients visits.Qualify and prioritize procedural/policy issues.Draft employment contracts and HR policies.Negotiate with client to establish appropriate invoice rates, contract terms, and fees for incoming job orders.Ensure client expectations regarding job orders are set and maintained.Conduct follow-up activities with clients to ensure customer satisfaction.Identify new job order opportunities through client contacts and consultants via candidate marketing, networking and relationship building.Identify my customers needs, continuously alert and responsive to changing customer business environment.Prep and debrief clients; provide coaching and advice to the client regarding the interview process,disciplinary, grievances.Advise clients on all aspects of HR and Employment Law.Co-ordinate feedback and client testimonials

Unit G08, Lombard Business Park 2 Purley Way, Croydon, Cr0 3Jp

External HR ConsultancyOutsourced HR department HR training providerWe train managers to understand the benefits of proper HR procedures, keep them up-to-date with ever-changing HR legislation, and help organisations get the most out of their employees.We can help with all people management issues, including:- Absence management- Disciplinary and grievance- Discrimination- Dismissals- Employment contracts- Health and safety- Performance management- Recruitment and selection- Redundancy- Training and developmentWe work with companies both large and small in the public, private and voluntary sectors, mostly in London and the southeast.Lotus HR grew out of the Lotus Training Consultancy founded by my Director in 1995.***Special offers***FREE HR healthcheck worth £375ORFREE HR advice session worth at least £125

London, United Kingdom

Supporting the Trust to embed their new HR strategy whilst managing regional ER casework.

London, United Kingdom

I carry out HR Administration duties relating to all store colleagues.

Responsible for HR and ER advice to Regional, General and Assistant General Managers across the UK wide business.

Old Street

I telephone fundraise on behalf of various great charities such as RSPCA, Unicef and Cancer Research UK.

Dealt with customer queries such as orders and also complaint handling.

• Ensured Oyster system was operating correctly at all locations and on all associated systems,monitored a wide range of information sources (including Tyrell, Performance Dashboards, Operating Services System (OSS), DGC, LU and Bus ERC screens) and dealt directly with LU station staff, National Rail Control Centres and IM Services and all stakeholders to identify unplanned service disruptions that impact fares and revenue collection.•Identified any back office system issues, resolving those problems within a set of guidelines in the shortest time period and provide and manage reports during the interim. • Identified any service disruptions that require development and processing of automated refunds or refund scenarios. • Responsible for the processing of all automated refunds / scenarios and subsequent regular reporting on refunds generated and successfully collected• Assisted with the analysis, development, maintenance and support of locally developed applications and systems used within the Oyster operations.

Postgraduate Diploma, Human Resource Management, Achieved

Activities and Societies: Human Resource Management in context; Developing skills for business leadership; Resourcing and talent.

Ba, Human Resource Management, 2:1

Employee Relations Developing Professional Practice Business Psychology Organising and Managing across Cultures Managing Employee.

8 Gcse'S, Inc Maths And English