Lorri White

Lorri White Email and Phone Number

Sr. Director, Client Success at Welldoc @ Welldoc
columbia, maryland, united states
Lorri White's Location
Baltimore, Maryland, United States, United States
Lorri White's Contact Details

Lorri White personal email

n/a
About Lorri White

Experienced manager of Client Success, Customer Growth/Expansion, and Renewals Management with a demonstrated history of working in the healthcare technology industry. Skilled in Sales, Customer Relationship Management (CRM), Account Management, and Software as a Service (SaaS). Behavioral Health background with a Master's degree focused in Psychology from University of Maryland / Towson .

Lorri White's Current Company Details
Welldoc

Welldoc

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Sr. Director, Client Success at Welldoc
columbia, maryland, united states
Website:
welldoc.com
Employees:
105
Lorri White Work Experience Details
  • Welldoc
    Director, Client Success
    Welldoc Feb 2022 - Present
    Columbia, Md
    ● Owns the primary relationship for key clients● Identifies and capitalizes on revenue growth opportunities● Collaborates with internal and external stakeholders, to ensure optimization of the member experience and the client investment ● Drives utilization and ROI across WellDoc to meet client expectations and contractual commitments ● Delivers regular EBRs/QBRs and reports on member engagement, utilization, clinical impact and ROI ● Partners with growth marketing team to deliver and execute a robust engagement strategy ● Achieves business results to ensure client renewals
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  • Zipari
    Client Success Manager
    Zipari Dec 2020 - Feb 2022
    Brooklyn, New York, United States
    -Manage portfolio of existing enterprise customers-Ensure overall client success and satisfaction by building strong, long-lasting customer relationships-Identify and drive expansion opportunities by acquiring additional revenue streams within existing customer base.-Ensure timely and successful delivery of products according to customer objectives-Communicate status of initiatives to internal and external stakeholders on a recurring basis.
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  • Credible Behavioral Health Software
    Partner Engagement Specialist
    Credible Behavioral Health Software Jun 2020 - Nov 2020
    Rockville, Maryland, United States
    • Create demand and awareness of additional modules with current Credible Partner base .• Identify opportunities to sell additional products, services and training to Partners. • Drive the contract upgrade process, as needed, through the utilization of Credible’s SFA software to document, trigger marketing information, and set follow up activities. • Provide product demonstrations, with the ability to position the capabilities of the Credible Behavioral Health product portfolio versus the needs of the current Partner. • Work closely with Credible’s Executive team to qualify opportunities to grow accounts. • Coordinate activities with Sales, Marketing, Partner Relations and Contracts teams to coordinate LOI’s, BSA and RFP efforts as well as legal agreements for sales related events including seminars and trade shows. • Collaborate with other Market Outreach associates to synergize sales efforts, follow up activities and support each other with identified prospect partners.
  • Medeanalytics
    Director, Renewals And Client Success
    Medeanalytics Oct 2008 - Jun 2020
    Baltimore, Maryland Area
    Renewals:• Manage the entire client renewal process from kick-off through contract negotiations and execution• Drive expansion opportunities within current client base• Be a subject matter expert for all solutions in portfolioClient Success:• Own and manage customer relationships at the executive, project sponsor, and end-user level• Manage internal team focused on protecting and growing existing customer base while ensuring value creation and driving utilization• Drive and orchestrate customer projects through all phases to ensure successful implementation and user adoption.
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  • Vips / Gdit
    Account Executive And Product Consultant
    Vips / Gdit 1998 - 2008
    Baltimore, Maryland Area
    • Generate new business leads, establish qualified sales pipeline, manage sales cycle from start to finish• Develop and implement business plan designed to achieve sales/revenue/growth• Coordinate sales related events, perform product presentations and demonstrations• Perform product presentation and demonstrations at executive level, decision maker level.• Manage the RFP/RFI response process• Represent company and product solution set at industry trade shows
  • Cmg Health, Inc.
    Account Manager
    Cmg Health, Inc. 1995 - 1997
    Owings Mills, Maryland, United States
    Account Manager• Initiated and maintained relationships with key healthcare executives and providers• Developed/implemented business plan to up-sell and increase revenue/growth to exceed goals • Facilitated contract negotiations and managed contract renewal process Clinical Trainer• Create clinical training programs, materials and support to meet department goals and objectives• Conducted various classes ranging from one-on-one sessions to large classroom presentations and company-wide teleconference, prospect presentation and Internet briefings.
  • Arcc, Inc.
    Clinical Supervisor And Counselor
    Arcc, Inc. 1988 - 1995
    Baltimore, Maryland, United States
    · Managed a clinical staff and facilitated case conferences and peer reviews with clinical staff· Provided training to new clinical staff members and on-going training and education to existing staff members· Represented agency at State conferences and budget meetings for ongoing funding support· Provided direct clinical services to individuals, groups, couples, and families.· Provided targeted clinical intake assessments, prepared appropriate treatment plans based on clinical needs

Lorri White Education Details

Frequently Asked Questions about Lorri White

What company does Lorri White work for?

Lorri White works for Welldoc

What is Lorri White's role at the current company?

Lorri White's current role is Sr. Director, Client Success at Welldoc.

What is Lorri White's email address?

Lorri White's email address is lo****@****ics.com

What schools did Lorri White attend?

Lorri White attended Towson University, Towson University, Towson University.

Who are Lorri White's colleagues?

Lorri White's colleagues are Siddarth Misale, Rakesh Huddar, Gomtesh Kognole, Yatheesha B, Akash Shah, Jayashree S, Swati A Busugunde.

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