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Luis O. Email & Phone Number

Location: Mexico City Metropolitan Area, Mexico 5 work roles 1 school

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✓ Verified Jul 2026 3 data sources Profile completeness 86%

Current company

ITera Process Consulting

Role

Location

Mexico City Metropolitan Area, Mexico

Company size

277 employees

Who is Luis O.? Overview

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Quick answer

Luis O. is listed as IT Director | FinOps & Management | CX & ITSM Excellence | Agile & DevOps Transformation | Data-Driven Decision Making | KPI Optimization & ITIL Governance | Expert consultant IT OPs - Business IT at ITera Process Consulting, a with 277 employees, based in Mexico City Metropolitan Area, Mexico. AeroLeads shows a matched LinkedIn profile for Luis O..

Luis O. previously worked as Manager Cloud at Itera Process Consulting and Gerente de operaciones at Kio Networks. Luis O. holds Licenciatura En Ingeniería En Sistemas Computacionales from Universidad Uem.

Company email context

Email format at ITera Process Consulting

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ITera Process Consulting

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Profile bio

About Luis O.

IT Director with over 15 years of experience, results-driven and specialized (On-premise/Cloud) in IT Operations and Customer Experience (CX). Proven track record of leading high-performance teams globally, improving processes, and boosting customer satisfaction through data analytics and automation.Passionate about collaborative work, driving innovation with a customer-centric focus. Skilled in enhancing processes using agile methodologies and leveraging best practices from ISO, Agile, and DevOps-DevSecOps, FinOps, Six Sigma, Lean, frameworks to achieve measurable and tangible business improvements.Ready to elevate your operations and tackle any challenges on the path to success.Let's add the value your business needs!

Current workplace

Luis O.'s current company

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Itera Process Consulting

cundinamarca, colombia

Website

iteraprocess.com

Employees

277

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Company profile

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5 roles · 19 years

Luis O. work experience

A career timeline built from the work history available for this profile.

Manager Cloud

Current

Itera Process Consulting

I currently lead Managed Services at ITera, where my mission is to deliver world-class multicloud operations for our clients. We serve as the strategic partner for more than 300 clients across 4 countries (Spain, Mexico, Peru, and Colombia) through a multidisciplinary team operating 24/7, ensuring agile and effective responses every day of the year.My expertise spans cloud management, monitoring tools, and IT service operations, helping businesses maximize technology value. I focus on continuous improvement, customer satisfaction, and operational excellence—committed to elevating managed services to the next level.

Dec 2022 - Present

Gerente De Operaciones

Kio Networks

Ciudad De México Y Alrededores, México

Dec 2011 - Dec 2022

Cofundador & Ceo

H&A Smart C

México

Jan 2012 - Dec 2019

Ingeniero En Sitio

Ocm-It®

Mar 2011 - Dec 2011

Ingeniero De Servicios

Cepra

2008 - 2011 ~3 yrs

Team & coworkers

Colleagues at ITera Process Consulting

Other employees you can reach at iteraprocess.com. View company contacts for 277 employees →

AC

Alondra Castro Colleague at Itera Process ConsultingZapopan, Jalisco, Mexico View → MA

Maria Alejandra O. Colleague at Itera Process ConsultingMedellín, Antioquia, Colombia View → JE

Jazmin Esparza Colleague at Itera Process ConsultingMiguel Hidalgo, Mexico City, Mexico View → DM

Diego Maqueda Colleague at Itera Process ConsultingMexico City, Mexico View → AG

Alejandro Gonzalo Gámez Méndez Colleague at Itera Process ConsultingMexico City, Mexico View → BD

Beatriz Díaz Díaz Colleague at Itera Process ConsultingMexico City, Mexico View → JC

Juan Camilo Mera Mora Colleague at Itera Process ConsultingBogota, D.C., Capital District, Colombia View → EV

Eduardo Vega Hurtado Colleague at Itera Process ConsultingGustavo A. Madero, Mexico City, Mexico View → ES

Emmanuel Sanchez Colleague at Itera Process ConsultingNetzahualcóyotl, México, Mexico View → DG

Daniela Guevara Colleague at Itera Process ConsultingBogota, D.C., Capital District, Colombia View →

1 education record

Luis O. education

Universidad Uem

Licenciatura En Ingeniería En Sistemas Computacionales

FAQ

Frequently asked questions about Luis O.

Quick answers generated from the profile data available on this page.

What company does Luis O. work for?

Luis O. works for ITera Process Consulting.

What is Luis O.'s role at ITera Process Consulting?

Where is Luis O. based?

Luis O. is based in Mexico City Metropolitan Area, Mexico while working with ITera Process Consulting.

What companies has Luis O. worked for?

Luis O. has worked for Itera Process Consulting, Kio Networks, H&A Smart C, Ocm-It®, and Cepra.

Who are Luis O.'s colleagues at ITera Process Consulting?

Luis O.'s colleagues at ITera Process Consulting include Alondra Castro, Maria Alejandra O., Jazmin Esparza, Diego Maqueda, and Alejandro Gonzalo Gámez Méndez.

How can I contact Luis O.?

You can use AeroLeads to view verified contact signals for Luis O. at ITera Process Consulting, including work email, phone, and LinkedIn data when available.

What schools did Luis O. attend?

Luis O. holds Licenciatura En Ingeniería En Sistemas Computacionales from Universidad Uem.

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