Lory White Email & Phone Number

Brandon, Florida, United States

Politely addressed all patients upon arrival in busy office. Authenticated patients demographics within EMR. Verified doctors' orders, insurance and authorizations. Processed payments. Cleaned front office and lobby.

Apollo Beach, Florida, United States

Welcomed guests with a courteous efficiency. Answered multi phone lines and differentiated between routine and emergency cases. Scheduled appts via office, email, and website. Checked in and out patients and processed payments . Provided warm and friendly care to diverse clientele. Professionally entertained multiple tasks with many interruptions. Assisted with the sale of prescription food, medications, and pet preventatives.

United States

Professionally shopped and delivered groceries to Shipt's members within a requested time limit. Managed scheduling, accepting orders, and shopping via the Shipt Shopper app. Resolved customer concerns, and designed specifications for those with dietary restraints. Developed a high quality client connection that increased business.

Clearwater, Fl

Greeted incoming patients and verified paperwork to manage smooth intake processes. Answered multi phone lines and emails to schedule patient appointments for physicians who specialized in Pulmonary Disorders, Sleep Disorders, and Critical Care. Documented information in the EMR and processed payments. Obtained records and transferred files for authorization needs.

St. Petersburg, Fl

Booked surgeries according to physician volume and maintained prompt turnaround times for the surgery schedule. Obtained CPT codes and other clinical documentation as required for the treatment of the patient from the physicians' office. Arranged necessary anesthesia coverage and secured proper techs for the surgical procedures needed. Verified patient insurance and collected pre-authorizations from providers and insurance companies. Adhered to HIPAA requirements to safeguard patient confidentiality.

Clearwater, Fl

Treated, loved, and cared for all animals that came to the office for procedures. Set up surgical equipment, tools, and supplies for surgeries. Created and maintained sterile operating fields to minimize infection risks. Assisted the surgeon in a variety of minor and major surgical procedures. Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on home care and medications. Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.

Clearwater, Florida, United States

Aided in care of Dementia Patients with in-home services by providing meals, medicine, exercise, light housekeeping, and everyday responsibilities. Accompanied patients to doctors' offices and on other trips outside home, providing transportation, assistance, and companionship.

Clearwater, Florida, United States

Composed or prepared correspondence, case notes and narratives with computer-based applications. Used active listening skills and supportive diction to cultivate client rapport and open communication. Handled file processing, mail distribution, as well as researched and referenced HUD regulations while maintaining important deadlines. Performed calculations to determine eligibility, rental assistance and occupancy statistics.

Clearwater, Florida, United States

Oversaw opening and closing of the facility, patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency. Performed electric muscle stimulation, massage, and mechanical traction therapies on patients under doctor supervision. Cleaned and prepared treatment rooms for patients and restocked supplies. Processed X-rays and adhered to the doctors needs.

Clearwater, Fl

Explained program offerings and requirements to potential members. Scheduled prospective program participants for assessments and orientations. Facilitated smooth communication between team members, project directors and customers. Conducted membership sales and answered a multi-line telephone. Attained First Aid and CPR Training. Maintained roles at the service desk, kids zone, and maintenance department.

St Petersburg, Florida, United States

Managed opening and closing the facility. Provided excellent customer service on phone and in-person to individuals from socially, economically, and culturally diverse backgrounds. Operated front office equipment & ordered office supplies. Counted and reconciled petty cash to support accounting department. Verified insurance, prepared patient charts, and set up for the next day schedule.

Certified Coding Associate (Cca), Medical Coding

Associate'S Degree, General Studies

Activities and Societies: Women on the Way (WOW)