Developed and led internal communications strategies for 50 global sites, ensuring alignment with corporate priorities and improving employee engagement metrics.Partnered with C-suite executives to craft clear and consistent messaging that articulates strategic business priorities and goals.Led communications for company mergers and acquisitions, ensuring transparent, empathetic messaging to help employees navigate transitions smoothly.Utilized data analytics to assess and refine communication strategies, driving employee engagement and ensuring alignment with business objectives.Managed internal communications for high-stakes events, such as leadership meetings, town halls, and critical organizational changes.Worked cross-functionally with HR, IT, and other business units to ensure employee-facing communications are clear, inclusive, and impactful.

Created a robust communications strategy for a facility experiencing exponential growth and ensuredmessages were cascaded from members of the leadership team down to the shop floor.Management responsibility for six team members in areas of administrative and communicationsfunctions.Ensured direct reports were actively supported through weekly 1:1 meetings, provided candid feedback,crafted strong goals and development plans.Participated in site COVID-19 Response team, helped transition site operations to a COVID-19-preparedworkplace, and send frequent messages to employees about COVID-19 safety.Prepared agendas and presentations for visits from the executive leadership team.Tracked, collected updates, and closed action items that arise in site leadership team meetings.Supported prominent visits from external visitors including senior members of the federal government.Provided end-to-end support of town halls including communication of event, development ofpresentation and prepare speakers for meeting.

Provided support for Vice President and General Manager including presentation creation, draft memos, and support roundtable meetings with employees.Supported high-profile events including planning a groundbreaking ceremony attended by Governor, Eric Holcomb, and City of Bloomington Mayor, John Hamilton.Served as site community ambassador and support global Corporate Responsibility efforts includingCatalent Month of Service.

Drive strategy discussion for all communications related to Group, Government and Retail lines of business ensuring sound strategy and objectives for year.Create, review and execute communication plans for assigned programs and initiatives.Ensure campaigns are shared at all levels of company, from call center staff to c-suite executives.Foster collaboration and develop strong relationships in highly matrixed organization and work asprimary contact between different teams including legal, network, call center staff and productconsultants.Monitor all media related to the Affordable Care Act (ACA) and share messaging and talkingpoints with internal and external stakeholders.Create executive presentations and talking points for various campaigns and initiatives.

Analyze claims data to identify costliest health conditions and build investment strategy aimed athelping community based organizations fund programs that can address these conditions.Evaluate data and provide detailed reports & program analysis to help educate other departmentsand leaders on corporate community involvement activities.Review, edit and update communications prepared by the Blue Cross and Blue Shield Association.Track, reconcile and sign off on annual giving across enterprise.Provide data and insights to be used in annual Social Responsibility Report.Create and update grantee communications for every stage in grant life cycle.Collaborate with Creative Services to refresh reports and design infographics.Manage internal and external stakeholders for annual program outcomes evaluation processincluding setting timelines, ensuring deliverables received by deadline and provide data analysisfor data received.Serve as database administrator for MicroEdge Gifts database for used for tracking donations.Document all processes to serve as training guides for other database users.