Lori Osipa-Stein Email & Phone Number

Boston, Massachusetts, United States

• Lead Sales Operations and PSP (patient services program) efforts for transition of Akcea Therapeutics/Ionis owned asset.• Provide insights and analytics to Sobi leadership during transition.• Educate commercial teams on core KPIs and metrics; trained on data interpretation, insights, and reporting.

Boston, Massachusetts, United States

• Lead Sales Operations efforts for both US and Canada commercial teams.o Provided sales force effectiveness including segmentation, targeting, territory alignment, size and structure. Partnered with Head of Sales to evaluate territories as they vacated to determine if viable.o Lead field incentive plan management and governance.o Created and launched core metric and trend reporting, via dashboards, for customer facing teams which resulted in timely access to critical data. These reports allowed the team to quickly evaluate their business and easily prepare for business reviews with leadership.o Managed CRM which included management of, and use of, data derived from and used by the customer facing teams. Integrated commercial and blinded patient services data for complete patient journey insights.o Created and produced pipeline insights and analytics to commercial leadership.• Lead Patient Service Program (PSP) analytics and reporting.o Managed patient services data and Health Cloud based system, including vendor management; ensure compliance regulations are met and policies are in place.o Developed PSP leadership dashboard and reports for patient service leadership and core team.o Analyzed blinded data from clinical profile of specific patient cohorts as shifts in trends are identified and translated into actionable insights for commercial leadership.