National Onboarding Planner
Current- Continuously analyze the short, medium, and long-term capacity to identify the needs and the means to meet the company's targets;- Plan the onboarding schedule for all company's EMRs (MYLE and Plexia) as well as other relevant onboarding projects (data transfers, client training, etc.) while respecting the company’s targets;- Collaborate with the sales team during the contracts negotiation phase to ensure the products and services sold meet the standards of the onboarding department;- Plan, organize and lead cross-department S&OP (Sales and Operations Planning) meetings to forecast short, medium, and long-term needs and budgets;- Understand and analyze the specificities of all projects, assign them to the suitable onboarding team, and collaborate with them to deliver a successful project;- Lead weekly management meetings with all onboarding teams to discuss and align goals, challenges, and priorities;- Develop, present, and update project plans in accordance with departmental strategic goals using the project management tool (Smartsheet);- Evaluates project plans to ensure their accuracy and completeness in terms of budget, schedule, quality, and onboarding deadlines;- Coordinates team activities to ensure tasks are completed efficiently and on time;- Collaborate with other EMR providers (competitors) to coordinate the reception of data extractions and ensure consistent quality, accuracy, and format;- Lead and Supervise a team of regional coordinators (BC and QC) and support them in their product-related daily tasks;- Participate in the department's strategic decision-making as part of the onboarding management team;- Improve the planning and onboarding processes by collaborating with the various stakeholders in the department.