Lotta Puttonen

Lotta Puttonen Email and Phone Number

Customer Service Specialist @ Selfly Store
Lotta Puttonen's Location
Helsinki, Uusimaa, Finland, Finland
Lotta Puttonen's Contact Details

Lotta Puttonen work email

Lotta Puttonen personal email

About Lotta Puttonen

I’m a customer service professional with a versatile background and ability to learn new things quickly. I have several years' experience from demanding customer support roles in close collaboration with sales and finance. I'm passionate about providing superior service, getting figures right and getting things done.With my roots in competitive sports, I’m a hard-working individual, paying attention to details and being excellent at prioritizing and handling lots of pressure. I have a hands-on attitude and I'm not afraid of jumping into new challenges.Customer service | supply chain | logistics | finance support | project management

Lotta Puttonen's Current Company Details
Selfly Store

Selfly Store

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Customer Service Specialist
Lotta Puttonen Work Experience Details
  • Selfly Store
    Logistics And Customer Service Specialist
    Selfly Store Feb 2024 - Present
  • Selfly Store
    Customer Service Specialist
    Selfly Store Feb 2020 - Feb 2024
    Helsinki, Uusimaa, Finland
    Providing superior service for customers and internal & external stakeholders within intelligent cabinet & tag businesses. Taking care of i.a. order handling, delivery order validation, logistics, customer master data management, invoicing and monitoring receivables. Responsible for stock management and export documents (COO, ATR) and handling letter of credit business. Responsible for internal controls and reporting. Responsible for building & developing sales module & CRM in our new ERP (Odoo).
  • Stora Enso
    Facility Manager
    Stora Enso Sep 2017 - Feb 2020
    Helsinki Area, Finland
    Facility Manager at Stora Enso HQ. Responsibilities including working environment issues, negotiating and arranging services in the head office for approx 400 people, collaboration with internal & external stakeholders. Occupational safety & health manager responsibilities.
  • Stora Enso
    Project Manager, Seefeld2019
    Stora Enso Feb 2018 - Mar 2019
    Helsinki Area, Finland
    Stora Enso was the presenting sponsor for the FIS Nordic World Ski Championships in Seefeld in 2019. I was leading the project; taking care of company’s visibility in the event, negotiating and cooperating with local organization committee and contract partner, other sponsors and external partners as well as for example coordinating different activities initiated by Stora Enso which took place during the championships.I was also responsible for Stora Enso's approx. 60 volunteers on-site, keeping trainings prior to the event and handling all practical arrangements related to them. Responsible for hotel bookings, logistics and entrance tickets for hundreds of guests. I was also working closely with communications and brand identity questions. I had budget responsibility and I was reporting to the top management of the company.
  • Stora Enso
    Assistant
    Stora Enso Apr 2017 - Aug 2017
    Helsinki Area, Finland
    I was working as CFO/county manager assistant while looking for a permanent job in Finland after moving back from Sweden. I was taking care of CFO’s calendar, organizing internal & external meetings and events, handling invoices and providing any other support that was needed in the CFO/CEO office.
  • Stora Enso
    Project Coordinator, Lahti2017
    Stora Enso Sep 2016 - Mar 2017
    Stora Enso was the presenting sponsor for the FIS Nordic World Ski Championships Lahti2017. I was responsible for i.a. training, leading and providing any kind of support for the approx. 100 Stora Enso -volunteers coming to the games from all over the world. I had an active role in assisting in communication, arranging a wellness challenge for the employees as well as supporting divisions and teams with their own events during the games. I took care of hotel arrangements for divisions, volunteers, board members & group leadership team and played an important role in logistics arrangements.
  • Stora Enso
    Customer Service Coordinator
    Stora Enso Jan 2012 - Aug 2016
    Borlänge, Dalarna County, Sweden
    Handling mainly overseas businesses (Americas, India, China). Taking care of i.a. order handling, invoicing, claim handling, export documentation and shipments. Controlling stocks and receivables. Additionally responsible for training new employees, updating training materials and actively providing support for the team of approx. 15 colleagues.

Lotta Puttonen Skills

Customer Service Microsoft Office Sap Export Documentation Supply Chain Supply Chain Management Sales Plan Invoicing Rebates Process Improvement Logistics Claims Handling Stock Management Continuous Improvement Sales Commissions Sport Administration Event Management Team Leadership Super User Project Management Export Event Planning

Lotta Puttonen Education Details

Frequently Asked Questions about Lotta Puttonen

What company does Lotta Puttonen work for?

Lotta Puttonen works for Selfly Store

What is Lotta Puttonen's role at the current company?

Lotta Puttonen's current role is Customer Service Specialist.

What is Lotta Puttonen's email address?

Lotta Puttonen's email address is lo****@****ail.com

What schools did Lotta Puttonen attend?

Lotta Puttonen attended University Of Jyväskylä, University Of Jyväskylä.

What skills is Lotta Puttonen known for?

Lotta Puttonen has skills like Customer Service, Microsoft Office, Sap, Export Documentation, Supply Chain, Supply Chain Management, Sales Plan, Invoicing, Rebates, Process Improvement, Logistics, Claims Handling.

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