* Extensive experience in managing client's portfolios ensuring their needs are met and exceeded.* Attention to detail, consistent accuracy, logical approach and proven strengths of exceeding targets. * Excellent listening, communication, negotiating and rapport building skills demonstrated especially via telecommunication skills.* Highly motivated, engaged and empathetic style when interacting with both colleagues and customers.* Proven sales skills in telesales environment.* Proven excellent customer service skills.* Organisation & prioritising; with logical & rational ability in forming conclusions & recommendations.* Self motivation and ability to work on own initiative, as well as part of a team.* A vast range of experience communicating at all levels.* Proactive in developing new initiatives to assist business plans.* Proven relationship/stakeholder management skills. * Ability to thrive in a busy environment, working to tight deadlines and constraints.An enthusiastic and approachable character that thrives in a team environment, and shows initiative, modern thinking and commitment in any given task.