Loubna Ben Hadouch Email and Phone Number

Travel Arrangements: Coordinated flights, itineraries, room allocation, visas, transport, and dinner reservations for COP 28 delegates.Event Organization: Organized three onsite events, managing bookings, invite lists, and transportation.Delegate Support: Primary contact for travel queries, ensuring timely responses and necessary document preparation.Budget Management: Ensured all arrangements adhered to budget constraints in collaboration with program coordinators.Onsite Support: Provided onsite support in UAE, managing arrival and departure logistics for delegates.Effective Communication: Maintained communication with clients and partners via WhatsApp for rapid issue resolution.Travel Pack Preparation: Created comprehensive Travel Packs with recommendations and contacts.Expense Management: Managed expense reimbursement accounts with the Finance Team, ensuring delegates were informed of policies.Developed Post-COP28 Delegate Feedback Survey: Achieved a 100% recommendation rate for our services.

VIP Visitor Management: Directed and coordinated all high-profile visits to the UK Pavilion, including UK Ministers, Royals, and celebrities, ensuring exceptional experiences.Event Organization: Successfully orchestrated the visit of HRH Prince William at Expo 2020, demonstrating strong organizational and event management skills.Inter-Pavilion Liaison: Collaborated with other Pavilions and Expo 2020 authorities to facilitate visits by international Ministers and Officials, ensuring seamless interactions.Daily Diary Oversight: Managed the UK Pavilion Daily Diary, briefing staff on daily activities, visits, and events, ensuring all team members were well-informed and prepared.Leadership Support: Assisted the DIT Senior Leadership Team in managing Governmental Protocols and events, ensuring adherence to official guidelines and procedures.Adherence to Covid-19 Guidelines: Performed duties under challenging conditions, strictly adhering to Expo 2020 Covid-19 guidelines, ensuring safety and compliance.

Program Management: Designed and executed detailed itineraries for senior officials and Ministers on EU-related business during Brexit.Logistics Coordination: Arranged travel, accommodation, logistics, and security, collaborating closely with UK Mission colleagues and stakeholders.Stakeholder Engagement: Liaised with UK Government departments, Belgian Ministry of Foreign Affairs, airports, hotels, and EU institutions.VIP Handling: Managed the arrival and schedules of Ministers, ensuring smooth operations.Event Support: Provided logistical support and assisted the Public Diplomacy team in delivering UKRep-branded events.COVID-19 Crisis Management: Actively collaborated with the COVID-19 crisis department in London to repatriate UK citizens back home.

Event Planning: Developed and implemented an annual event plan and budget for the L42 Business Center, increasing turnover by 25%.Reporting & Analysis: Prepared weekly reports based on inputs from office/event assistants.Customer Relations: Managed customer interface and business intelligence.Logistics Management: Handled logistics for over 300 group visits to the European Commission annually.Team Leadership: Supervised temporary staff and managed suppliers and stakeholders.Marketing Strategy: Spearheaded marketing and communication strategies.

Business Development: Created and developed a business plan for the argan oil market in California.Operational Management: Oversaw the growth, stability, direction, and daily operations of the business.Supply Chain Management: Engaged with service vendors in Los Angeles and product suppliers in Morocco.Ethical Sourcing: Conducted buying trips to women's cooperatives, supporting equal profit sharing and literacy programs.Financial Management: Managed operating expenses, including forecasting, accruals, and results.

Schedule Management: Created and maintained daily programming schedules.Content Management: Kept updated records of available promos for transmission.Cross-Department Collaboration: Fostered relationships with various departments.Communication: Coordinated with Materials and Creative Production Coordinators on updates.Compliance: Analyzed legal requirements for airing shows in international markets.

Export Management: Managed the exportation of classic cars from the USA to Europe.Procurement: Conducted vehicle research, negotiation, purchase, and exportation.Process Optimization: Improved logistics processes, including packaging and port maneuvers.Customer Service: Provided exceptional customer service and negotiated with subcontractors.Executive Support: Assisted the CEO in various tasks.

Event Coordination: Organized fundraising events for political candidates and measures.Strategic Planning: Developed strategies with clients to maximize fundraising potential.Data Management: Managed donor data and reported collected funds to legal authorities.On-Site Management: Supervised events, including press conferences for high-profile figures.

Customer Service: Provided customer service and defined customer profiles.Financial Solutions: Administered life insurance policies and developed financial solutions.Event Management: Managed loans and promoted bank services through events.Award Recognition: Best employee for organizing the annual Brussels District event.

Order Management: Checked orders and provided customer service.Event Assistance: Assisted in attending events and supported the chef.