Mary Lou Genie De Guzman Email and Phone Number
As a high performing executive assistant, my experience aligns well with the qualifications you are seeking. I am certain I would make a valuable addition to your organization. With my 3 years’ experience as an executive assistant, I am Depth in research and meeting support as well as document, report and presentation development. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate writing and organization skills, I excel at:Developing Improved data management and calendar system.Routing vital documents promptly to ensure no issue arise.Creating expense reports, trend analysis and presentation that facilitate executive decision-making.Planning Complex events and project meetings.In Addition to my experience and personal qualities. I have solid educational foundation and a passion for executive administration and support. I am extremely enthusiastic about what I can do for the company and focus on the high end market and would welcome the opportunity to contribute to your ongoing success.I have strong knowledge in customer care, sales and technical support providing leadership and management to a diverse portfolio of both front line and back-office support functions. Can demonstrate the ability to focus, analyze processes, develop action plans, enact change, and think operationally and strategically to achieve business goals through execution with a sense of urgency. In addition to this I am able to support and manage needs especially the leadership and executive level of the organization I can represent the executive management level of my recent organization and I can also handle client relations for the company potential and existing.
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Marketing ExecutiveAgilo Executive Coaching Nov 2023 - PresentAustralia -
Executive Assistant To Executive Director, Head Of Client Sourcing And Work Dynamics ApacJll Dec 2021 - Jul 2023Sydney, New South Wales, Australia• Performed variety of administrative task for the Head of Client Sourcing.i) Revenue Targets report, mapping, tracking, and encoding (Sharepoint)ii) Uploading of revenue in Jaggaeriii) Monthly Spend Report data (per client, country, and region)iv) Contract Management: Track expiring partnership agreements, update them with renewals & new vendors- making sure the register on contracts is up to datev) COI (Certificate of Insurance) per individual Vendors compliancevi) Monthly T&E report vii) S&P APAC admin and communications & remindersviii) Invoicingix) Supporting CH’s with JDE/Jaggaer Analyticsx) Maintain Trackers regularly• Revenue & Savings tracker- Following up with CH’s• Tracker for Wins, Renewals, Bids & Transitions• List of Accounts with respective Directors & Procurement Leads• Mailing List Directory• Sourcing Plan Process• Calendar Management• Travel arrangements for entire S&P APAC team -
Executive Assistant To Coo/Executive Vice President,LegalAecom Tishman Sep 2019 - Dec 2021• Performed a variety of administrative task for the COO and EVP for Legal. Managed extremely active calendar of appointments; completed expense reports; composed and prepared confidential correspondence and reports; organized complex travel, itineraries and agendas; and complied travel-related meetings. • Worked closely and effectively to keep the COO and EVP for Legal well-informed upcoming commitments and responsibilities; and ensured timely follow-ups. • Independently prepared presentations; conducted research to gather information and liaised with internal teams to collect data for presentation; Communicated directly and on behalf of the CLO with internal and external stakeholders. • Calendar Management• Overlooking executive’s weekly timesheet• Meeting management and assistance/channel communications• Billing Assistance/invoice/payments• Expense Managements (Liquidation, Reimbursements)• Travel Arrangements (Flights, train, car hotel and restaurants)• Document Controls• Inbox Management• Diary Management• Compliance (Legal)• Office Wellbeing• Adhoc/Special Projects• Staff Events• Liaise with office suppliers• Purchase orders administration• Supplies Management• New Hires Onboarding• Logistics• Approvals (New Job posting; Workday) -
Executive Assistant To Chief Learning OfficerAlorica Oct 2018 - Aug 2019• Independently prepared presentations; conducted research to gather information and liaised with internal teams to collect data for presentation; Communicated directly and on behalf of the CLO with internal and external stakeholders. • Calendar• Sending out invites on behalf of CLO• Helping the team block CLO calendar for meetings and 1v1s etc.• Updates CLO on the team’s scheduled leaves and shift• Finances• Processing bookkeeping of liquidations, reimbursements, cash advance requests for CLO and directs• Tracking MTD and YTD expenses under CLO cost center• Approvals• Keeping track of pending approvals’ age• Seeking CLO approval for Taleo, Oracle, leaves, budget, travel• Logistics• Setting up venues/shuttle’s requests • Meeting prep (Presentation, materials, connections, food (coffee, snack, meals, if CLO approves)• Schedule and administer townhalls for CLO's org• Library• Filing of reports and dashboards in a regular manner like Attrition, Financials, Throughput and ETC• Updating org charts, FTE, Ratio and HC reports weekly, MTD, YTD.• Company-wide policies and processes• Minutes and Action items• Attending key ALPI meetings, taking down minutes and action items and follow through• Adhoc tasks like helping create IT tickets, admin requests, etc. -
Executive Assistant To Ceo/ Client RelationsC3/Customercontactchannels, Inc. Feb 2017 - Oct 2018Taguig City, Philippines• Acted as key interface between CEO and SVP for Global HR and other teams. Handled over all control of communications and engagement activities ensuring that the administrative requirements are effectively met.• Coordinated and implemented multiple national and international travel schedules including flight bookings and visa arrangements. Managed diaries and correspondence; reconciled expenses; Scheduled meetings; accurately noted minutes from meetings. • Independently prepared presentations; conducted research to gather information and liaised with internal teams to collect data for presentation; Communicated directly and on behalf of the CLO with internal and external stakeholders. • Worked closely and effectively to keep the COO and EVP for Legal well-informed upcoming commitments and responsibilities; and ensured timely follow-ups. • Reduced company travel expenses within the first three months of tenure by identifying cost-effective travel agencies and negotiating vendor contracts.
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Executive Assistant To Ceo/ Sales And Marketing SpecialistTxi Commerce Inc. Oct 2015 - Feb 2017Makati, Philippines• Performed a variety of administrative task for the COO and EVP for Legal. Managed extremely active calendar of appointments; completed expense reports; composed and prepared confidential correspondence and reports; organized complex travel, itineraries and agendas; and complied travel-related meetings. • Worked closely and effectively to keep the COO and EVP for Legal well-informed upcoming commitments and responsibilities; and ensured timely follow-ups. • Independently prepared presentations; conducted research to gather information and liaised with internal teams to collect data for presentation; Communicated directly and on behalf of the CLO with internal and external stakeholders. • Appointment Setting for qualified investors• Sales• Qualifier• Selling Stocks to Potential Investors• Knowledge based of the Stock Market• Getting In touch with existing investors/clients• Education of the company’s background and the Industry we are in to potential clients• Personal Assistant to CEO (Canadian)• Client Relations• Responsible for booking travel, hotel.• Liquidations • Gatekeeper
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Advance Customer Service RepresentativeWest Corporation Mar 2015 - Sep 2015Makati, Philippines• Accomplishes sales and organization mission by completing related results as needed.• Responsible for ensuring customer satisfaction by handling questions to the store via Email• Forwarded requests as per escalation policy to higher level of support • Arranged resolution of customer support issues that can be resolved by first line support • Ensured all customer communications are professional, accurate and timely • Resolve request related to billing and account issues and some technical assistance • Prepare technical content for inclusion in the support knowledge based• Obtains client information by answering telephone calls; interviewing clients; verifying information.• Determines eligibility by comparing client information to requirements.• Establishes policies by entering client information; confirming pricing.• Informs clients by explaining procedures; answering questions; providing information.• Maintains communication equipment by reporting problems.• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.• Updates job knowledge by studying new product descriptions; participating in educational opportunities.• Accomplishes sales and organization mission by completing related results as needed -
Advance Customer Service RepresentativeSpi Global Jun 2012 - Apr 2014Makati• Responsible for ensuring customer satisfaction by handling questions to the store via Email• Forwarded requests as per escalation policy to higher level of support • Arranged resolution of customer support issues that can be resolved by first line support • Ensured all customer communications are professional, accurate and timely • Resolve request related to billing and account issues and some technical assistance • Prepare technical content for inclusion in the support knowledge basedSkills• Expert in the structure and content of the English language, And including the meaning and spelling of words rules and composition and grammar • Outstand written and communication skills • Exceptional ability to exercise good judgment and dealing clients technical issue • Good organizational interpersonal skills• Strong, sound decision making skills, Good judgment and problem solving skills• Technical support and sales are required. -
Customer Service RepresentativeStartek Jun 2011 - Jan 2012Makati, Philippines• Responsible for ensuring customer satisfaction by handling questions to the store via Email• Forwarded requests as per escalation policy to higher level of support • Arranged resolution of customer support issues that can be resolved by first line support • Ensured all customer communications are professional, accurate and timely • Resolve request related to billing and account issues and some technical assistance • Prepare technical content for inclusion in the support knowledge basedSkills• Expert in the structure and content of the English language, And including the meaning and spelling of words rules and composition and grammar • Outstand written and communication skills • Exceptional ability to exercise good judgment and dealing clients technical issue • Good organizational interpersonal skills• Strong, sound decision making skills, Good judgment and problem solving skills
Mary Lou Genie De Guzman Education Details
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Fashion Design And Merchandising -
Public Relations, Advertising, And Applied Communication
Frequently Asked Questions about Mary Lou Genie De Guzman
What company does Mary Lou Genie De Guzman work for?
Mary Lou Genie De Guzman works for Agilo Executive Coaching
What is Mary Lou Genie De Guzman's role at the current company?
Mary Lou Genie De Guzman's current role is C-Suite Executive Assistant.
What schools did Mary Lou Genie De Guzman attend?
Mary Lou Genie De Guzman attended De La Salle-College Of Saint Benilde, Assumption College, San Lorenzo.
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