TECHNOLOGY LEADER passionate about delivering innovative solutions that transform technology and business operations, reduce costs, enhance reliability, and accelerate time-to-market. Lead large, diverse teams across multiple countries. Manage significant corporate vendor spend and lead seamless technology integrations supporting M&A.EXECUTIVE ENGAGEMENT: Dynamic engineering executive and strong communicator with history of successful C-level engagements and strategic vendor partnerships. Adept at developing talent and empowering individuals, driving high retention and engagement.LEADERSHIP: Develop collaborative, empowered, customer-centric individual and team mindsets driving retention and engagement.My digital transformations have been key in supporting growth of 30%+ for multiple years at CHEGG, INC., since 2017. Successes at CHEGG, INC., and GENOMIC HEALTH, INC., include: ✅ COMPANY REFOCUS (Chegg): Instrumental leader in shifting company from focus on sales conversions to next-generation, end-user product experience. ✅ CLOUD VENDOR SPEND (Chegg): Over 6 years, cut Cloud vendor spend as % of revenue every year. Currently saving $19M annually.✅ NEW DATA PLATFORM (Chegg): Refocused data team on business outcomes and deployed new data platform, reducing TCO 28% (during 2x business growth), decreasing operational risk, simplifying talent acquisition, and increasing Analyst capacity 2.25x. ✅ MEAN TIME TO RESOLUTION (MTTR) (Chegg): Improved processes and training and established strategic vendor relationships to improve MTTR as company grew exponentially. From 2017 to 2019, delivered MTTR reduction of 90%, from 3 ¼ hours to 24 minutes. ✅ AUTOMATED TESTING CAPABILITY (Genomic): Led automated test environments development. Grew number of environments from 3 partially complete to 40 active end-to-end automated environments and decreased environment build time from 37 days to 1 day. ✅ DEVELOPMENT / TESTING VELOCITY (Genomic): Introduced improvements into test environment management and identified/deployed environment management tools to improve Dev/Test process velocity by ~40%. ✅ MICROSOFT MVP: Recognized as Microsoft MVP 2010 through 2016.
Listed skills include Organizational Initiatives, It Operations, Team Leadership, Cross Functional Team Building, and 2 others.