Louella Hung Email & Phone Number

Simultaneously oversee nine patient safety programs totaling $13M in federally and privately funded awards. Create and provide leadership to implementation teams for successful planning and execution of clinical and quality improvement intervention programs. Establish and manage team functions, systems, documentation, monitoring, and controls. Ensure programs run smoothly and comply with all requirements. Ensure program teams have sufficient resources in place to provide expert, timely support of program needs. Manage those resources to ensure their effectiveness. Oversee the creation of educational resources; coordinate with customers, partners, and vendors regarding content and structure. Lead organizational efforts to strengthen assigned programs by making business cases for quality improvement activities, improving strategies to drive organizational culture change, and leveraging operational processes. Provide professional development and supervision to assigned staff, including those with supervisory responsibilities.

Oversee functional areas of Content Development of four multimillion dollar, national quality improvement collaborative programs. Includes development of educational curricula and alignment with data and coaching.Hire, supervise, and coach 5-6 team members; conduct performance reviews; has accountability for development, workflow, and disciplinary actions. Strategize with peers to continually develop staff, monitor morale, and build team of 27 members.Cultivate relationships with program funders, national partners, subcontractors, consultants, and technical expert panels. Manage production and submission of all project end materials to funder. Negotiate and finalize funding subcontracts and their scopes of work. Advise hospital associations and provider companies to help assure strategic and financial objectives are achieved. Simultaneously managed one program budget of $20M and another budget of $19M.Present at national and state/regional meetings

Managed Operations for two large, national programs by approving and processing subcontracts, invoices, and reimbursements, writing progress reports to the funder, and coordinating submission of all project deliverablesDeveloped and managed the Central Line-Associated Bloodstream Infection project with 100 neonatal intensive care units in nine states, resulting in a 58% relative reduction in infection rates and an estimated 131 infections prevented – translating to more than $2.2M in excess costs averted. Conducted program management meetings with funder, partners, advisory panels, and customers. Set agendas for and led meetings for seven committees.

Supervised Program Associate and conducted annual performance reviews. Hired and promoted the position from Program Assistant.Established funding, eligibility, and evaluation criteria for assigned programs. Designed letters of inquiry, requests for full proposals, applications, grant agreements, national press releases, and final report forms.Spearheaded launch of the Foundation’s largest program which increased access to quality health care for the uninsured through free clinics. Executed new disaster relief program within days after Hurricane Katrina, resulting in a quick turnaround distribution of $701K to 302 physicians.Oversaw distribution of $2.7M in grants to 739 recipients; secured more than $1.3M for five different programs

Primary writer on a National Institute of Environmental Health Sciences grant and secured $1M for the organization, the largest grant it had ever received. Named as Principal Investigator.Coordinated writing of the Action and Resource Guide for Healthy Schools for Illinois that resulted in endorsement by Attorney General Lisa MadiganDeveloped environmental health audit tool and training featured on University of Illinois-Chicago School of Public Health websiteOrganized first training/vendor fair for 190+ Chicago Public Schools building engineers resulting in increased buy-in for our advocacy agenda

Master'S Degree, Public Health

Bachelor’S Degree, Honors Biology, Minor In Chemistry

Activities and Societies: Dean's List (4 semesters), National Merit Corporate Scholarship, Honor Societies (Alpha Lambda Delta, Alpha.