- Coordinate and oversee daily operations and activities- Create and send reports to the Director- Develop and implement procedures to improve efficiency and productivity- Monitor performance and identify areas for improvement

As a SharePoint Project Facilitator, my responsibilities include: • Developing SharePoint solutions by studying requirements analysis and information needs of the client• Providing support and administration of client's SharePoint platform• Discussing with stakeholders and IT Management regarding systems flow, data usage, and work processes• Working with content owners and managers to ensure content meets the client's intranet guidelines• Providing set up, configuration and creation of site pages, document libraries and lists• Migrating content from legacy systems• Delivering guidance to users• Participating in product design reviews by providing creative and practical ideas and solutions in a teamwork environmentSkills and experience include:• Proficiency with Office 365 suite including SharePoint, Microsoft Teams, Outlook, and Office applications• Working knowledge and skills of Power BI including the ability to create functional visualization and dashboards• Administrative assistance• Good customer service skills• Flexibility, with the ability to multi-task• Willingness to learn and participate in learning and training for personal and professional development

As a Customer Service Associate, I was responsible for providing accurate, efficient, and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions.As a Marketing Assistant, I was responsible in assisting the implementation of marketing programs. It was my duty to do accounts opening and maintenance, making sure that documents are complete, data are correct, and files are organized. I coordinated with other departments if needed. I also cross-sold products for potential clients. General services such as manager's check issuance and demand draft were also part of my duties.