Luis A. Valencia Email & Phone Number

Ada, Michigan, Us

Contracted through TekSystems.

Austin , Texas, Us

🔹 Streamlines the Scrum process and guides the Scrum Team to continuous improvement by adhering to Agile and Scrum principles.🔹 Champions an Agile workplace and culture with an emphasis on regular inspection and adaption meetings to determine optimal collaborative outcomes and future agility priorities.🔹 Works with the Scrum Team to update confluence on working agreements, documentation, and Definition of Done (DoD). 🔹 Effectively employs emotional intelligence skills to observe team dynamics, recognize strengths, and exercise problem solving initiatives while resolving conflicts.🔹 Effectively used Agile and Scrum software such as Jira and Confluence to track metrics through the use of burn down charts, velocity charts, and cumulative flow diagrams.

🔹Worked as a Scrum Master for a team of 8 specializing in PHP, SQL, while implementing Agile methodologies and Scrum ceremonies to facilitate iterative engineering practices, continuous improvement, and delivery of valuable increments. 🔹Employed a servant leader mentality to enhance teamwork and mentorship while successfully learning how to perform conflict resolution.🔹Established a culture of Agile vision and continuous integration while keeping an engaging and collaborative attitude.🔹 Consistently works to improve efficiencies by scaling and streamlining overall operational processes within the organization.

Atlanta, Ga, Us

🔹 Led and guided the business on a Scaled Agile (SAFe) conversion from traditional Waterfall methods to increase continuous improvement initiatives.🔹 Acted as the authority on Scrum and Agile on the Scrum team to provide coaching and guidance.🔹 Consistently worked as a mentor, coach, and counselor to new hires, junior Scrum Masters, and developers in efforts to be approachable while bringing about change, transformation, and Agile success. 🔹 Arranged daily stand-up meetings, scheduled meetings with developers, and facilitated the demo and decision making processes in order to ensure quick inspection and proper use of the adaption process. 🔹 Assisted the Product Owner in Product Backlog management and prioritization.🔹 Responsible for facilitating all Scrum and Agile events such as daily stand up, sprint planning, sprint review, and retrospective.🔹 Increased awareness on Agile practices such as test-driven development, unit test, and acceptance test criteria to increase value to end users and stakeholders.

Atlanta, Ga, Us

🔹Created industry leading support to customers facilitating a “total solution” from answering the customer calls and opening tickets in salesforce, to coding a solution in SQL, testing and implementing lean code.🔹 Effectively used Agile practices to standardize the use of Kanban boards for teams to open cases and create enhanced cross-team collaboration.🔹Introduced new Agile concepts for the business such as story point estimation and sizing, user-story task creation, team capacity, velocity, and task assignment which resulted in increased ability to collaborate.🔹 Used Agile software such as Jira to create tasks, increase facilitation on task assignments, estimate stories, and track overall progress on task completion.🔹Frequently exemplified excellent customer service skills by solving problems, listening to client concerns, and providing flexible solutions.

Cupertino, California, Us

Cupertino, California, Us

🔹Increased the quality of productive company training by introducing new concept trainings such as "iPhone Upgrade Program" during the launch of iPhone 6.🔹 Introduced new product category training during the Apple Watch rollout which resulted in improved brand awareness and increased employee understanding of new features.🔹 Increased value to the organization and end users by developing a Spanish language Apple Watch roll-out training program for the entire Marketing team.🔹 Consistently worked to align the organization and team members on high-level goals including training and re-training of staff and prioritization of tasks as needed.🔹 Compiled and interpreted empirical data to inspect and adapt current action plans to meet future needs.🔹 Proactively worked to implement an Agile workplace environment that reinforced collaboration and transparency by disseminating essential information on training requirements.🔹Focused on building relationships of trust in order to coach, mentor, and counsel others through various issues.

Cupertino, California, Us

TSPTutor is an Online learning center for DJs and Producers to learn about Traktor Pro software and Mashine software. We provide free lesson and a place to collaborate and create new techniques.

Chicago, Il, Us

Chicago, Il, Us

General Sales, Marketing, And Technical Support Coordinator with Minimax Electronics / 123DJ

Provided quality editorials and managed blog for DJ centric community.

Business Administration

Multiple Certifications, Music

Obtained High School Diploma