• Writing relevant and interesting articles as part of our SEO strategy.• Updating the content on Anglian’s website using the CMS.• Creating content calendars for our online magazine and social networks. • Managing & implementing social media campaigns in conjunction with company strategy.• Content creation to improve our website’s SEO rankings.• Managing a budget for promoted posts on Facebook and Twitter.• Using Google Analytics to investigate ways to improve visitor numbers.• Reporting on our SEO performance.• Updating social media websites, such as Facebook, Twitter, YouTube, Google+ and Pinterest.• Responding to customer complaints arriving via Facebook, Twitter, YouTube and liaising with the relevant managers to find a resolution, quickly.• Investigating ways to increase followers, likes and shares on social networks.• Creating & joining online conversations involving our company or industry, expanding the company reach and improving the overall sentiment.• Managing relationships with agencies and partners on campaigns.• Working with TV producers to create an online campaign in line with current promotions or sponsorships.

Production and dispatch of data booksData inputOrganization of collections from showrooms across the countryCommunication with managers of all levels to ensure the completion of deadlinesMaintaining the companies suppressions databaseEffectively filing and organizing all dataWorking as part of a team and individually to meet targets

Communicating effectively with customers to increase salesEnsuring the shop floor was a safe and clean environmentMeeting and greetingProcessing cash and card transactions, along with end of day cashing upStock takingBuilding a good rapport with customers to boost chances of a regular visitWorking as part of a team and individually to meet targetsVisual merchandising of the shop