Louis Cuthbert Email & Phone Number

Melbourne, Vic, Au

Parkville, Victoria, Australia

Managing and coordinating the sheCommerce program, an immersive and academic enrichment program delivered by the University of Melbourne’s Faculty of Business and Economics. sheCommerce is for Year 9-12 high school students who identify as women or non-binary and are passionate about leadership and pursuing a career where they can impact change.Oversight of enquiry management and reporting for Divisional Group including 1:1 appointments with prospective students and offer holders.Management of 1 direct report, Student Recruitment and Enquiries Officer.Planning and coordination all graduate coursework recruitment strategies for the Melbourne Business School.Partnership lead for the Telstra Future Ready Program and the Singapore Polytechnics agreements.International market manager for India, Sri Lanka, Nepal, Pakistan, Bangladesh, Latin America.Internal and external stakeholder management.

Melbourne, Victoria, Australia

Secondment opportunity to work as the Recruitment Manager, Future Students (FBE, FoE and MLS) overseeing a larger team of Recruitment Officers during peak recruitment periods. Was responsible for overseeing delivery of Divisional Group recruitment and conversion activities. Successfully delivered all Open Day responsibilities for the Faculty of Business and Economics, Melbourne Law School and Faculty of Education.Reporting into the Associate Director, Future Students on Recruitment activities and initiatives.Created and facilitated large scale international events in India with DVCI funding.Managed 6 direct reports for weekly 1-1 consultations and mentoring.

Melbourne, Victoria, Australia

Facilitated the recruitment of high achieving prospective domestic and international students for the Faculty of Engineering and Information Technology and Faculty of Architecture, Building and Planning. Managed the recruitment activities and initiatives for the South Asia region for both FEIT and ABP, priority markets that involved travel in market.Coordinated, developed and delivered the National Computer Science School (NCSS) Summer School.Managed large scale events such as Return to Study, Graduate Expos, Open Day, Welcome to Melbourne. Was responsible for event promotion (eDMs, social media, LinkedIn, CVENT), coordination and delivery.Represented the University at large scale international recruitment events across South Asia region.

Facilitated the recruitment of high achieving prospective domestic undergraduate students. Coordinated, developed and delivered the University of Melbourne Extension Program (UMEP) for high achieving secondary school students.Managed large scale events and successfully introduced new initiatives to the UMEP program.Was responsible for the annual process of accreditation of Extension Program subject offerings and coordinated timetabling of examinations and ensure timely submission of results to Victorian Curriculum and Assessment Authority.Represented the University at large scale interstate events, hosted information sessions and student panel discussions.

Melbourne, Australia

Responding to a broad range of enquiries in accordance with established business practice guidelines and referral protocols via phone, livechat and email enquiriesAccurate and timely provision of information to current students, future students, internal stakeholders and general publicTaking ownership of enquiries and resolve at first point of contactAdhere to established business practice guidelines of the University

Melbourne, Australia

United, a data-driven media agency part of the global Omnicom Media Group. United is dedicated to the Nissan, Renault & INFINITI Australia account.Strategic planning and execution of national media campaigns of inc. social and digital media, display ads, SEM, Out of Home.Client point of contact on all campaign elements.Monitoring program changes/launches, audience viewing figures, circulation/readership figures and listener numbers.Evaluation of all campaigns on weekly, quarterly and end-of-campaign basis inc. data analysis, report writing and client presentations.Financial management inc. budgeting, spend tracking and invoicing.

Australia

I have built my travel Instagram, to more than 50k+ followers in 18 months – still growing daily. Through my travel blog and Instagram I funded extensive travel in 2016-18 as a social media Influencer. I have funded travels through sponsorship I have gained through my Instagram account, as well as volunteering in areas of need throughout the world. Managing both incoming requests and pitching to prospective clients

Hostelworld Group is the largest online hostel-booking platform sparking social experiences around the world. Working as a freelance travel writer and photographer includes writing reviews and travelling guides about different countries, cities, cultures and tourist destinations, while creating engaging content across various social channels.Hostelworld has more than ten million reviews across 36,000 properties in more than 170 countries, making the brand the leading online hub for social travel. The website and mobile app operates in 19 different languages.

Liverpool, United Kingdom

Managing inbound and outbound fan contactExcellent Customer service skillsAssisting fans face to face at Anfield Stadium on matchdays Handle incoming calls and emails from LFC supportersWork proactively as part of a wider teamResponding to fan queries through multiple contact channels

Oxford, United Kingdom

A world renowned 5 Star Luxury Hotel in the city of Oxford, United Kingdom. During my time here I gained experience and knowledge across various different sectors of the hotel. Working in the famous Acanthus Restaurant, where I was trained to serve, host and wait on tables in fine dining in a 5 Star establishment. This involved managing online reservations, as well as hosting walk in guests. Working alongside some of the most highly skilled chefs in the country. Working in the famous Cartoon Bar and Morse Bar which involved bartending and barista work in a fast paced in environment. Knowledge and training of classic cocktail making, champagnes, gin and an extensive in-depth knowledge of the wine list. These bars have hosted Prime Ministers and Presidents, along with many other distinguished guests. Here I was responsible for cash handling while working the till and point of sale systems.

Istanbul, Turkey

Reception work at an International HostelBar and Barista work for guestsManaging Social Media accountsManaging online bookings and phone calls

Melbourne, Australia

Assisting with the development, production and installation for a major art pieceWorking with international artists Peter Hennessey and Patricia PiccininiManaging online bookings and phone calls

Representing an International brand and organisation, a global leader in the market for premium quality chocolate. Here I gained invaluable customer service and interpersonal skills. The ability to multitask, while working effectively under time pressure for long and extended hours. Working for Lindt and Sprüngli I gained a good memory and a strong eye for details, along with an ability to understand a range of different people. On a day-to-day basis I was responsible for cash handling, managing the tills, meeting daily and weekly sales quotas, managing online reservations, as well as hosting walk in guests all in a fast-paced environment.

Promoted from a senior Learn to Swim Instructor to Junior Development Swim Coach at Loreto Mandeville Hall. I was responsible for overseeing the junior swim program for more than 95 students. Programmed squad timetable and performance evaluation and running swim sessions with up to 25+ swimmers at a time. Having more than 95 students in the program meant I was also responsible for liaising with parents via email, phone and face-to-face on a daily basis. As a swim coach communication and the ability to problem solve are essential for success. Being in this environment I have learnt how to adapt my coaching methods to the students learning styles which has resulted in a lot of success throughout the squads I coach.After a few weeks into my new role as Junior Development Swim Coach, I was asked to also take on training as becoming an assistant coach to the State and National Swim head coaches at Loreto, due to the professionalism I displayed, along with my enthusiasm and motivation for the role.

As part of my University degree I had to undertake 2 different work placements within the Media Industry of our choice. The second work placement was with Fremantle Media Australia. This was an extremely competitive and difficult placement to secure. During my work placement I was gaining experience across various departments. I was working with the Marketing Department, learning about the various marketing strategies and events that a production company uses. I was supporting 1st Assistant Director, Adam Noel while shooting episodes of Neighbours. Here I was also involved with location coordination with lighting crew along with editorial support in Post Production Department. At the end of my university placement I had to write an essay for assessment, along with gaining a performance evaluation from Fremantle Media Australia.

As part of my University degree I had to undertake 2 different work placements within the Media Industry of our choice. The first work placement I secured was with Lowlands Media Pty Ltd. During my work placement I was gaining experience across various departments. During my placement I was responsible for helping compile research and archived footage collation for various projects. Research support for Edgar Burrough Novel, Tarzan of the Apes that was being made into a feature-length documentary. Lowlands Media Pty Ltd was in preparation for the documentary market, Sunny Side of the Doc held annually in La Rochelle, France. At the end of my university placement I had to write an essay for assessment, along with gaining a performance evaluation from Lowlands Media Pty Ltd.

Front of house and logistics management for gym, pool and extended facilities. Communications responsibilities including website and social media maintenance. Managing Facebook and website content and community moderation, growing following by 63%. Coordinating and run all external bookings in a fast-paced environment. Responsible for junior staff involving ongoing mentoring as well as assisting management with in-house training. Communicate with existing and potential customers to ensure all required space is available and prepared in time for events and seminars. Membership sales and retention, earning employee of the month for achieving sales targets. During my time at South Yarra Sports I became qualified as a: Pool Lifeguard, First Aid Officer, Group Fitness Instructor, Advanced CPR, Triathlon Victoria Development Accredited Coach, Working With Children’s Check, Advanced Training of Defibrillator and Oxygen Resuscitation Equipment.

Bachelor Of Arts (B.A.) Media And Communications, Media And Communications

High School