Louis Do Email & Phone Number

Westminster, Ca, Us

• Provided ongoing feedback to teams across the organization to ensure that electronic documents and communications (MS Office, Google Workspace, PDF, emails, Zoom meetings) are accessible to both staff and clients• Conducted manual accessibility testing of websites, documents, and other digital products using screen readers• Conducted accessibility audits of software the organization is using or may be considering to determine fit and use cases for blind and low vision staff•… Show more • Provided ongoing feedback to teams across the organization to ensure that electronic documents and communications (MS Office, Google Workspace, PDF, emails, Zoom meetings) are accessible to both staff and clients• Conducted manual accessibility testing of websites, documents, and other digital products using screen readers• Conducted accessibility audits of software the organization is using or may be considering to determine fit and use cases for blind and low vision staff• Trained staff on best accessibility practices• Guided HR with onboarding for employees with accessibility needs• Took on more responsibility and leadership throughout the internship, with the number of hours worked per week growing from 15 to 30• Lead administrator for the organization's Screen Reader User Tester Training Program for Spring 2024• Managed a team of 9 instructors• Coached students on best accessibility practices during office hours Show less

California, United States

• Provided ongoing feedback to product teams at Google with regard to improving the accessibility of Android, Chrome, and various other services for users with disabilities• Projects included adding refinements to Live Captions and Live Transcribe, pitching new features for the TalkBack screen reader, and helping to shape Google’s language for Global Accessibility Awareness Day 2023

Boston, Massachusetts, United States

• Provided ongoing accessibility QA testing and feedback for 4 to 6 rotating internal and sponsored projects• Leveraged knowledge of web accessibility standards to inform the design process, collaborating with project designers to ensure products meet WCAG and Section 508 guidelines• Encouraged key stakeholders to consider access as a societal necessity, rather than an afterthought• Projects included: ARIA-AT app, ARIA Authoring Practices Guide, and Scratch for Schools

California, United States

• Led efforts to integrate accessibility considerations into clients' initial planning stages, fostering a proactive approach to inclusivity with all team members• Leveraged expertise in WCAG guidelines to identify and prioritize accessibility strengths and weaknesses• Notable clients include Netflix, LaVant Consulting Inc., LeanIn.org, and Pop-Up Magazine

• Applied organizational and leadership expertise to streamline administrative operations, facilitate communication, and enhance productivity within a dynamic insurance environment• Streamlined vendor/client relationships, HR processes, and office operations to enhance productivity• Developed and implemented hiring, training, and leadership protocols, optimizing the performance of a 200-member team• Designed an internal training initiative that accelerated career advancement… Show more • Applied organizational and leadership expertise to streamline administrative operations, facilitate communication, and enhance productivity within a dynamic insurance environment• Streamlined vendor/client relationships, HR processes, and office operations to enhance productivity• Developed and implemented hiring, training, and leadership protocols, optimizing the performance of a 200-member team• Designed an internal training initiative that accelerated career advancement, resulting in a 5% growth in sales staff during the first year and a substantial 15% increase in subsequent years Show less

Ba In Communications, Graduated Cum Laude

Activities and Societies: Resident Assistant

Education record