• Provided door to door bus transportation for county residents for shopping, medical appointments, a ride to work, visiting and other activities• Maintained and supported a safe, peaceful, and comfortable environment for diverse passengers.• Assisted customers with maneuvering wheelchairs, adjusting seat belts, helping children, guide dogs, etc. • Planned bus route to be most efficient with time management• Followed all safety procedures, regulations, and best practices

• Transported county residents in a safe, courteous, and reliable manner while working flexible hours • Represented self in a professional manner, in appearance and with every customer interaction• Maintained daily digital driving logs and onboard technology effectively to stay on schedule and route• Communicated clearly and effectively to maintain successful and friendly working relationships with dispatchers and customers

• Was promoted from Certified Nursing Assistant to Housekeeper Supervisor responsible for seven housekeepers • Ensured equipment and supplies were in good working order, maintained, used, cleaned, and stored safely and in accordance with manufacturer guidelines and facility policies• Handled resident information with sensitivity, care and understanding • Communicated effectively with all stakeholders: residents, physicians, visitors, and all facility personnel