I co-founded Cold Brew Lou with my brother to craft specialty cold brew drinks as well as bottling it for take-home enjoyment. Find us at the Motor Avenue Farmer's Market on Sundays 9am - 2pm

Manage the customer lifecycle for a set of Enterprise accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. Offers ongoing customer consultation - Interprets and leverages tools and systems to measure and report on customer experience, customer health, and product utilization. Takes corrective actions in a timely manner based on this visibility and makes strategic recommendations to ensure customers are successful.

Responsible for a large book of business in which I help my clients by training them in being able to optimize their Demandforce accounts to ensure their overall success and maximize retention.

Educated and trained patients who are new to the Dexcom continuous glucose monitoring (CGM) system. Also managed Spanish speaking patients as the only Spanish speaking Patient Care Specialist

Oversaw all hotel operations overnight consisting of five departments at this Forbes rated 5-Star hotel.