Louis Gilletti Email & Phone Number

Ormond Beach, Fl, Us

United States

Daytona Beach, Florida, United States

Served as a Business Analyst on a cross functional team responsible for the implementation, support, and maintenance of critical enterprise systems including the primary EHRImplemented and maintained over 50 different health care and information system applications for an 801 bed acute care multi-facility organization, including: Meditech, 3M Coding software, Vocera, Forward Advantage CDS and Xmedius faxing solutions, Access EForms, Passport, and E-Signature, OB TraceVue, Nuance CDE One, and many othersIdentified organizational deficiencies and developed solutions to improve efficiency, reduce maintenance costs, improve environmental impact, and reduce labor costsPioneered paperless systems to decrease paper waste, reducing paper consumption by over 3.6 million sheets per yearIdentified security risks and coordinated with Platform Teams and the Security Office to fix vulnerabilitiesDeveloped HL7 Interfaces for on premise applications and cloud based applications (Corepoint)Overhauled regular server patching to reduce downtimes and impact to care teams by 80%Assisted Hospital staff with troubleshooting general IT issues and facilitated end user training as necessaryTaught IT staff to manage existing applications, perform troubleshooting, manage projects while keeping within timeframes and how to handle scope creepAuthored documentation for management of IT systemsServed as a Project Manager as needed for the implementation of Software Platforms

Ormond Beach, Florida, United States

Managed a community of 272 apartment luxury homesPlanned budgets and worked to keep projects within cost goals and time framesConducted financial data entry, invoicing, & accounting for propertyManaged maintenance teams to ensure the property and apartment homes were kept in pristine conditionAssessed and solved resident issues in a timely and cost efficient mannerHandled network and computer support, managed resident databases and performed frequent backups of all systems, maintained the community security systemsGuided potential residents with finding the perfect home and assisted them with getting acquainted with the areaMarketed to surrounding businesses and community centers, and performed market research of competitor properties

Facilitated remote and on-site computer repair, tune ups, troubleshooting, and training for technology platformsProvided phone and on-site support for Windows platforms, OSX, iOS, and AndroidTroubleshoot and repaired computer systems and networks consisting of both PCs and Macs on a strict time scheduleTrained clients on the proper use of technology, in terms that clients can easily understandInstalled and troubleshot home theater audio/video systems and surveillance systemsDesigned and implemented networks for home users and small businessesInstalled, maintained, and programmed Control4 home automation systemsSetup and troubleshooting of remote desktop software and Microsoft Office productsProvided clients and company with detailed documentation of all work performed