Director Reliability Engineer
► Interfaced with sales force developers to add forecasting data to the budgeting process. ► Vetted changes to Salesforce with the business units and finance teams and implemented these changes to the process creating a monthly review of device forecast burn-down. ► Developed and built Salesforce Reports to track hardware requested as clients moved from planning to purchase. This reporting process was able to increase identifiable hardware up from 73% to 92% in a 14-month period. ► Integrated the reporting process through Salesforce with project management tools such as DCIM to track installation request.► Prepared annual department budget and analyzed capital forecasts for all business units that place equipment in Data Centers (on average 300M per year) to generate future annual hardware forecasts.► Created plans to update the infrastructure and balance the network technology design solutions. ► Ensured timely system maintenance activities, following rigid guidelines for production management and production implementation. ► Analyzed traffic engineering data to forecast network capacity requirements for efficient network designs and overall cost reductions.► Prepared written reports and other user documentation vital to communicate ideas, concepts, and details necessary to accomplish various goals; specifically, to identify the owners of various hardware in the data centers ensuring individual business budgets were maintained. ► Helped troubleshoot issues across entire stack including hardware, software, application, and network. ► Member of the newly formed Hardware Process Governance for Technology team. ► Published a five-year forecast based on Capital Long Range Plan (LRP) and maintained the data based focusing on real demand plus projected demand.► Functioned as Lead of asset owner identification Data Center Cap and Close program.