Louis Mogenet Email and Phone Number

Bringing stakeholders’ operating model to the next level, by accompanying them in their business transformation :- accompanying a client in digitalizing a business line- contributed to implementing change management after a CRM evolution- improving customer service through customer feedback and AI implementation- contributed to internal training on ESG and cybersecurity practices.

Contributed to sales operations management and to highlighting the value of Microsoft Consulting services:- Sales Performance empowerment (100M€ objective)- Power BI and excel analysis- Process review and optimization- Sharing awareness and good practices on tools

Contributed to empowering ENGIE Digital's sales processes and go-to-market strategy:- Business Plan reviews for a 2M€ investment.- Salesforce CRM deployment (10M€ sales pipeline)- Power BI Dashboard creation- Sales strategy reviews- Business Development Practice animation

Performed and contributed to sales and marketing analysis of the brand:- Analysis of the effectiveness of marketing and sales operations.- Creation and monitoring of KPIs- Monitoring product features’ impact in sales strategy- Adhoc support on sales process

Carried out a survey on the expectations of young people in the Annecy agglomeration in terms of development (leisure, culture, health, transport, housing).- Sampling and identification of the population.- Creation of the questionnaire, based on our 5 axes of development.- Co-conducted 400 face-to-face interviews.- Analysis of the answers and recommendations for the "Espace Citoyen".