Louis-Philippe Chatel Email & Phone Number

Chicago, Illinois, United States

Leading Loma Systems North America, an ITW company

Toronto, Ontario, Canada

Leading Avery Weigh-Tronix Canada, an ITW Company · Responsible for the strategic direction & leadership of the Canadian division · Establish the vision and direction for the implementation of the operations· Implement strategies to deliver on annual and long-range revenue growth and profit objectives· Enhance and develop, policies, procedures, tools, and systems to support the team in meeting goals· Monitor sales & budgets in relation to financial goals and ensure the growth values are in line with company values · Analyze and report on the department’s key performance indicators and industry/ market trends· Develop & implement new business strategies for creating or enhancing processes to improve performance· Initiate plans to deliver on operational and service excellence·Segment markets, industries, customers, and products using the 80/20 principle· Uphold health & safety standards as well as implement new processes allowing for a strong safety culture· Sustain and improve the quality program to comply with governing body rules and regulations· Negotiate Collective Bargaining Agreements for Unionized districts across Canada· Lead recruitment and talent initiatives, as well as structure organization to deliver optimal results · Coach and mentor allowing for leadership development and attainment of full potential · Initiate and deliver on Diversity and Inclusion initiatives·Uphold a strong culture of integrity, respect, trust, empowerment, accountability, and consistency at all levels

Toronto, Canada

• Managing the day-to-day operations ensuring district metrics and financial targets are achieved• Providing leadership and collaborating with team to identify opportunities and overcome challenges• Formulating short and long-term goals as well as implementing action plans to reach new growth objectives• Executing strategies to ensure safety and compliance with Company, OSHA and other standards & regulations• Go above and beyond to meet environmental requirements and objectives• Diagnosing and improving processes, procedures and performance• Interacting with customers to provide creative solutions and ensure optimal satisfaction• Engaging Procurement with problem solving and participating in suppliers' improvement processes• Renew/negotiate contracts with vendors and suppliers• Developing and implementing programs for optimal equipment utilization, maintenance and labour/material costs.

Montreal, Quebec, Canada

·Responsible for the P&L and leading all segments of the business - service, construction, and modernization·Meet and exceed all financial performance targets including profit and working capital·Accountable for monitoring, managing and measuring all branch processes and exceeding business objectives·Ensure high levels of customer satisfaction while aggressively growing the profitability of the operation and fostering a team environment.·Hire, develop and manage a group of salaried and unionized associates by providing coaching, mentorship, and guidance to promote employee development·Manage all field activities for the most cost effective results·Lead health and safety at a branch level by driving a culture of safety in the field and ensuring health and safety policies and procedures are followed·Lead the branch sales efforts, including supporting key sales negotiations·Identify and pursue major potential customers to drive and support strategic growth objectives

Mississauga, Ontario

• Oversee the Maintenance segment of the business for all of the Greater Toronto Area • Lead a team of Account Managers, Maintenance Supervisors/ Superintendents, and Maintenance Mechanics • Responsible for the P&L and growing the maintenance business • Work with National Accounts to maintain and grow the maintenance portfolio• Manage the maintenance delivery with a focus on improving efficiency, productivity, & customer communication. • Lead all operational efficiency metrics and manage all aspects of the service operations • Meet and exceed aggressive sales targets as well as grow sales through ensuring a strong and efficient process • Focus on optimizing customer satisfaction and retention • Responsible for hiring, training, mentoring, and guiding new Account Manager and Supervisors• Attended Otis University Sales & Business Program - 1 of 30 participants worldwide nominated to attend a 1 year sales & business program to enhance and perfect Managerial and leadership skills. Gained knowledge of international business culture and local practices by travelling to the U.S, Europe, and Asia

Montreal, Canada Area

• Supervision of field force • Meeting and exceeding aggressive annual sales plan• Building and maintaining customer relationships and acting as trusted advisor• Regular site meetings with customers to ensure optimal customer satisfaction and experience• Performed route control and scheduling to ensure optimal efficiency • Expenditure of labour, materials, and other assets• Safety auditing and inspection of job sites• Survey equipment for preparation of maintenance, modernization and repair estimates AWARDSOpen Order Sales Achievement - $2M+ 2016Modernization Sales Achievement 2015Open Order Sales Achievement - $1M+ 2015Market Feedback Analysis (MFA) Satisfaction 2015

Montreal, Canada Area

• Promotion, sales, and account management of elevator maintenance and modernization contracts • Selling service contracts and upgrades at required levels and meeting/ exceeding annual sales plans• Understanding customers goals and needs to produce better offerings, and increasing business opportunities• Making effective sales presentations and demonstrating service and product offerings• Facilitating customer discussions regarding scope requirements and customer intentions • Maximize account profit generation through needs development with end users and influence on specifications• Negotiate consistently with customers, arriving to mutually agreeable terms • Utilize sales tools effectively to plan and document progress as well as increase business opportunities AWARDSPortfolio Growth 2014Open Order Sales Achievement - $1M+ 2014Open Order Sales Achievement - $1M 2013Portfolio Growth 2013Customer Choice 2012

Montreal, Canada Area

• Responsible for attaining sales forecast on a weekly basis • Interacted with store managers and directors regarding promotions, concerns and requests• Coordinated with merchandisers to make sure every client received shelf replenishments regularly • Negotiated floor space and time length for various promotions • Responsible for assuring that layouts, displays and shows were adequately set up by merchandisers and technicians

Greater Montreal Area

• Organized store layouts and ensured that store shelves were stocked• Set up promotional displays in key positions in stores and based on corporate parameters • Evaluated all issues to be addressed and communicated with store managers and superiors• Managed client relations and worked with Sales Representatives to ensure excellent customer service• Worked under pressure and used time very efficiently in store to meet strict deadlines

Anjou, Qc

• Connected brands and consumers through promotions and experiential marketing campaigns • Helped consumers value the promoted brands by applying different strategies to approach target consumers • Gathered feedback from customers about their prior product experiences and reported to Management• Prompted target consumer groups to participate in promotional contests and activities • Adapted to the target market by applying the most suitable marketing mix.

Valleyfield, Qc

• Responsible for operating a heavy vehicle to load & unload train cars of soda & sand by following strict procedures• Assist the maintenance employees in many tasks and ensured that work was done according to company guidelines • Diligently performed specific duties within deadlines and worked extra hours to make sure the tasks got completed• Performed labour intensive work requiring high safety procedures • Responsible for on-sight inspection of train cars and advise CN of those to be disposed and how many to be ordered.

Baie D'Urfé

• Gained sound knowledge in R.C policies and procedures needed to be followed in the recycling industry• Delegated roles to unload the vans efficiently and to complete tasks within the time constraints• Ensured team productivity and efficiency through continuous communication and motivation

Management, Specialisation In Marketing, Entrepreneurship, International Business, 3.56

Activities and Societies: McGill Marketing Network

Management, Marketing And Management, A

Student exchange for one semester.

Dec, Commerce, A

•Included in Honor’s list every semester for an average above 80% •Included in Dean’s Honor’s list every semester for amongst the top 10%.