Oversaw a large international team developing an enterprise project management (PM) and earned value management (EVM) workflow suite.o Led and mentored worldwide team members, enhancing estimation and scheduling processes resulting in greater than 95% on-time application delivery.o Navigated customer challenges, resolved conflicts, managed expectations and schedules providing clarity and resolutions to clients. Dropped regression case issues to less than 5% and hit 100% SLA metrics.o Guided product market strategy negotiating with product management, sales support, marketing, and executive leadership. Presented stakeholders with UI/UX, technical and architecture expertise ensuring clients received impactful, timely and relevant enhancements.o Reduced product backlog by 70% improving product quality and minimizing technical debt. Achieved an exceptional bug release rate of less than one bug per developer, setting a best-in-class standard.

Delivered outstanding results developing and maintaining internal software applications and web services for a global supplier of automotive components.o Established team development goals, timelines, and milestones across multiple teams creating successful workflow, financial, and web services. Coordinated team tasks, set expectations, monitored progress, and eliminated impediments ensuring timely product delivery.o Devised and implemented the continuous integration / continuous delivery (CI/CD) initiatives to improve the development team's core systems and processes. Automated the Azure release pipeline removing time-wasting process and opportunities for errors.o Collaborated with and guided stakeholders, project management and executives to define requirements, and negotiate schedules for multiple projects. Ensured each project would deliver recognizable business value.

Orchestrated the development of new products spearheading the technical design and development of the mobile health management systems significantly growing participant engagement for health case managers. o Directed the overhaul of the version control, deployment, and reporting practices to aligning the team with industry best practices and improving the efficiency and quality of project deliverables. Improvements significantly streamlined workflows, reduced errors, and ultimately elevated project success.o Developed and maintained a suite of mHealth applications including web portals, and APIs providing a secure and HIPAA compliant mobile communications channel between participants and their case managers.

Provided technical and business leadership including developer training / mentoring, project management, business analysis, and resource management for long-term care, hospital recovery and personal accident insurance provider.o Developed a comprehensive suite of Service Oriented Architecture (SOA) APIs for insurance private exchanges enabling seamless integration of products alongside their offerings on the same exchange. API implementation expanded the product market, facilitated smoother transactions, and automated the complex user experience.o Maintained the web portal website used by internal business owners and stakeholders. Fixed defects and implemented new features using C# / VB .Net, JavaScript which improved website quality, significantly raised customer satisfaction, and reduced maintenance rework, thereby lowering costs.

Led a diverse development team within a cell phone refurbishing organization to create and maintain internal web portals, online retail partner fulfilment integration systems and inventory management application suites. o Oversaw the projects to refactor inefficient code with more effective and maintainable changes improving system response times, user experiences and adherence to business requirements.o Developed projects streamlining processes including an automated pricing decision matrix and a first-In, first-out inventory picking system. More efficient processes improved response times, eliminated erroneous data, and vastly improved system accuracy. o Reduced support response and resolution times implementing a tiered structure and developing an efficient online tool to funnel requests to the appropriate staff.