Louis Rowcliff Email & Phone Number

Minnesota, United States

• Liaison between residential and/or commercial developers and contractors on all divisions of utility installation.• Manage work load with the ability to prioritize, multi-task and coordinate several projects at various stages.• Problem solved customer issues and site-specific challenges as they arise.• Read and interpret construction drawings (one lines, mechanical, plumbing, etc.) to determine job scopes.• Obtain permits and easements in accordance with city ordinances, state, federal, and county agencies as required.

Denver, Co

• Oversaw a number of highly-visible projects across all phases of the software development lifecycle, proactively monitoring workflow and making timeline adjustments as needed.• Developed and delivered status reports, accurate cost estimates, and resource plans and successfully implemented and maintained development best practices. • Provided wide-ranging support for the development and software quality assurance to ensure optimal progress and product stability for end users.• Worked in collaboration with a diverse customer group to gather requirements and manage expectations.

Lakewood, Colorado

• Partnered with the leadership team to understand and execute the organizations HR and talent strategy.• Managed the talent acquisition process including recruitment, interviewing, and hiring, collaborating with managers to understand skills and competencies required for openings.• Analyzed trends in compensation and benefits; researched and proposed base and incentive pay to ensure the organization attracted and retained top talent.• Created learning and development programs and training initiatives that provided internal development opportunities for employees.• Designed onboarding program, orientation plans. and educated newly hired employees on HR policies, internal procedures, and regulations.• Evaluated employee performance and appraise their pay scale accordingly.• Conducted appropriate disciplinary action against employees who violated rules and regulations.• Managed progressive discipline, employee disciplinary meetings, terminations, and investigations.• Managed the workload of the team, evaluating the level of efforts, distributing the work appropriately, and ensuring projects were on schedule and budget according to defined requirements. • Developed and managed opportunities for process, technology, product, and organizational improvement strategies. LOUIS ROWCLIFFCastle Rock, CO | (601) 906-0597 | rowcliffls@gmail.com | www.linkedin.com/in/louis-rowcliff/Notable Achievements* Drove the production and management of client databases for multi-million-dollar utility clients in a manner that led to a $1.5M increase in automated data capturing and reporting. Recipient of the 2019 “Quick Base Catalyst Award” based on performance in the position.

• Led all aspects of highly visible projects, including resource allocation, project documentation, client engagement, and change management. • Mentored and managed resources in a manner that ensured project workflow met client expectations and proactively monitored internal project workflow, making timeline adjustments as needed. • Developed business intelligence dashboards to highlight employee allocation and production metrics and tracked records of restoring projects that had previously failed success criteria.Notable Achievements* Developed and implemented payroll automation, which led to a 75% increase in payroll assembly company wide. Recognized as a subject matter expert (SME) on institutional processes and procedures.

• Managed payroll, invoicing, and time-related data entry for 100 staff members and maintained an accurate database of 60,000+ clients for internal and external workflow visibility. • Maintained open lines of communication with the management team to discuss business needs and design database queries and reports in response to the specific needs. Notable Achievements* Developed and implemented new, streamlined organizational processes that led to a $75,000 increase in design production.

• Provided wide-ranging support to attorneys in various aspects of litigation, including preparing and filing legal documents, case management, legal research, document production, and trial preparation. • Analyzed plaintiff depositions and medical records to determine the proper diagnosis and treatment and data to produce monthly, quarterly, and annual reports. • Assisted in the maintenance of several client databases and document repositories as needed.