Accomplished and driven Operations Leader offering unique expertise in staffing, team management, customer service, sales/marketing, merchandising, inventory control, shrink reduction, problem-solving, finance, payroll and policy compliance. Lead all company best practices while maximizing productivity. Consistently recognized for excellent team development skills and ability to coach direct reports to promotions. Effectively analyze store reports to evaluate controllable expenses and performance. Address variances in company standards with appropriate action plans. Ensure the scheduling of adequate staff to meet store needs. Maintain a safe and secure environment for staff and customers. Recognized consistently for demonstrating courtesy, friendliness, and professionalism. Train associates on operations, customer service and loss prevention programs. Ensure proper merchandising to present products and attract customers.