Louis Albert Dela Cruz Email & Phone Number

Passionate Data Scientist with a background in economics and a proven track record of leveraging data for impactful insights. As a Senior Data Analyst at Infosys BPM, I specialize in creating dynamic dashboards using Power BI, Tableau, and Google Data Studio. My expertise has resulted in a 20% increase in call efficiency, a 10% reduction in handle time, and a 5% boost in customer satisfaction.Experienced in predictive analytics, I've developed models improving resource allocation and accurately predicting livestock commodity demand. As a Technical Support Officer at the National Dairy Authority, I led the design of interactive dashboards critical for national dairy production monitoring.Certified in Python, SQL, and Power BI, I've successfully optimized processes in roles ranging from scholarship evaluations at the Department of Agriculture to statistical analyses at the Automobile Association of the Philippines. My diverse portfolio includes dashboards for sales, finance, HR, and more.Let's connect and explore opportunities to bring data-driven solutions to your organization.