Louis Boutemy Email & Phone Number

Paris, Île-De-France, France

Paris Et Périphérie

Paris Et Périphérie

Assistance technique à la clientèle

Paris

-Manage the revenue of the hotel during the renovation works of the ReMIX Hotel-Create a new pricing strategy for the reopening of the hotel under a new brand-Organise the change to a new PMS system-Assist in the creation of the budget for 2020 and 2021-Present the 2021 budget to the investors-Prepare the weekly and monthly production reports for the investors-Manage the distribution and pricing during a crisis (Covid-19)-Assist the IT contractor in with the installation of the IT system for the hotel

Paris Area, France

- Verify the revenue integrity- Ensure a daily competitive intelligence- Monitor daily the KPIs evolution- Adapt the pricing and the inventory following the analysis of the revenue reports in order to maximise the revenue- Organise the change of channel manager et ensure its transition- Implement an AI system to develop new revenue opportunities- Prepare the forecast for the following three months- Assist the director of revenue in the preparation of the budget- Prepare the weekly reports on the On the books production- Present the revenue evolution during the weekly revenue meeting- Implement promotions in collaboration with the sales manager

Paris Area, France

- Assist the Revenue Manager in managing the distribution channels and the hotel's inventory- Manage the reservations and cancellations- Assist the guests regarding their request for future reservations- Manage the groups once the offer has been accepted

Paris

- Establish daily the financial balance of the hotel- Control the rates and the invoices of the guests- Monitor the balance between the CRS and Opera- Welcome and assist the guests with the aim to go over their expectationsSpecific mission: Elaborate and apply the night audit procedure with creation of the financial balance files

Ithaca, New York Area

• Analyzed the data on 16,000 users of a MOOC (Massive Open Online Course, Professor Bruce Tracey). Behavioral analysis depending on the demographic factors.

Trakai, Lithuania

• Analyzed the data for three restaurants• Advised on sales strategy and operational suggestions.

Celebrity Constellation

• Changed disembarkation process to streamline logistics and assist guest relations officers by easing their tasks.• Managed cash bank of $5000 often facilitating payments and currency exchange for 2,500 guests, and settling disputes regarding ship charges.• Provided mindful and resourceful travel solutions and facilitated service recovery with guests.

Orlando, Florida Area

• Implemented new software that improved room assignments with housekeeping staff.• Prepared the daily cash drop as well as audited daily the front office agents' banks.• Trained 5 new employees with no hospitality experience on front desk procedures and introduced them to the company’s culture.• Analyzed the sales forecast in order to reduce the costs of housekeeping

Quebec, Canada

• Provided detailed revenue reports, analyzed data, and presented this information to executive committee with favorable results• Assisted in the creation of the budget and the forecast for 2010.• Created reports on Opera and analyzed the guest arriving in order to prepare the arrival of the VIPs and the groups.

Master Of Management In Hospitality (Mmh), Hospitality Administration/Management

Activities and Societies: Treasurer of the Hotel Graduate Student Organization

Bachelor, International Hospitality Management

Bts, Hospitality Management

Baccalaureat, Scientifique