Louis Carson Email & Phone Number

El Segundo, Ca, Us

Newport Beach, California, Us

• Provide end to end Project Management for new and existing implementations• Lead administrative training for staff and external stakeholders as requested.• Rewrite and standardize best practices, guidelines, and methodologies for renewal and new customer on-boarding, implementation, and testing for existing technology team.• Conduct demonstrations of platform technology for all prospective clients.• Design, Manage and troubleshoot all requested API/XML/834 EDI connections.

Dana Point, California, Us

• Oversee local and off-shore employees to implement software in a fast-paced environment with strict adherence to project timeline and budget requirements. • Design, document, build, test and deploy customer-specific enhancements to Dynamics 365 software package. • Prepare weekly progress reports and present overview of future project timelines and goals• Manage CRM ticket system to efficiently allocate developer resources.

Roseland, New Jersey, Us

● Work with clients in multiple industries to configure, implement and train employees on an integrated solution for HR, Payroll, Benefits, Talent Management and Time and Attendance.● Coordinate with multiple enterprise client teams, including Payroll, HR, Benefits, and company management to ensure a functional integrated software suite that meets client needs.● Interface with internal ADP payroll, HR, and Benefits teams, as well as Project Managers and Engagement Leaders, to create, adjust, and confer appropriate project scope and timeline.

Lowell, Ma, Us

• Oversee all pre and post-sales phases of projects involving the implementation, creation, installation, and deployment of TeleStaff and STAFFeasy software products. • Lead configuration, testing, and implementation meetings with onsite and remote project teams to satisfy individual project timelines for multiple departments in Law Enforcement, Fire, EMS, and Correctional Facilities. • Coordinate the entire life-cycle and timeline of a project, from Pre-Sales Consultation to parallel/live period, including booking, billing, invoicing, and scheduling. • Create individually customized software solutions that comply with union/department rules utilizing off-the-shelf logic engine. • Train administrators to use custom-made software across a wide spectrum of public and private sector departments. • Integrate TeleStaff software solutions with outside vendor software programs, including payroll,RMS,personnel,and incident management.