Events Assistant Supervisor
Current• Primary contact for event bookings, including corporate meetings, conferences, and galas• Acquire and retain customers, as well as build relationships with internal and external stakeholders• Negotiate pricing and services involved in bookings• Monitor large on-site events of up to 700 people while supervising a team of setup staff and liaising with security, engineering and custodial staff as well as with the client, caterers, and AV technicians• Schedule weekly shifts for… Show more • Primary contact for event bookings, including corporate meetings, conferences, and galas• Acquire and retain customers, as well as build relationships with internal and external stakeholders• Negotiate pricing and services involved in bookings• Monitor large on-site events of up to 700 people while supervising a team of setup staff and liaising with security, engineering and custodial staff as well as with the client, caterers, and AV technicians• Schedule weekly shifts for setup staff and train new staff members in setup procedures, customer service, and office administration tasks• Delegate tasks and streamline office workflow and priorities to maximize efficiency• Analyze sales numbers and procedures, find changes to improve service while staying true to core values as a tax-funded business• Communicate by phone, email and in-person with external clients and other library departments• Review and resolve client contract and payment issues with accounting department Show less
