Louise Brain Email and Phone Number

Visiting vulnerable clients in the community regarding Emergency Units and Red Buttons, changing over old units to new and programming red buttons to clients emergency units. Maintaining correspondence on the Westward Housing in-house database system. Communicating with clients and the call centre regarding queries or concerns that they may have referring to the Emergency Red Button.

Providing a full range of Business Support duties to Managers and Operatives ensuring the implementation of policies and practices and maintaining monthly time-sheet/budgets using an in-house IT package.

Responsible for the daily feed-back of twelve site teams based at Roundswell on an in-house corporate database system and dealing with daily filing, scanning and phone queries regarding the teams.

Providing cover on a casual basis as an Administrator Assistant for North Devon Hospice at Deer Park in Barnstaple. Dealing with phone queries providing the clients and families with information when needed. Handling post and donations from the public. Also, the petty cash from gifts sold via the Hospice

SOCIAL SERVICES - St Georges Road, Barnstaple, North Devon: Assistant to Care Direct Plus Team - Adult Social Care [2009 - 2013] Secretary to Cluster Managers - Health & Social Care [2008 - 2009] Secretary to Deputy Assistant Director of North Devon [2004 - 2008] During the 9 years working within Social Services in North Devon I assisted Practitioner’s whenever they had needed secretarial or administrative support which involved handling client queries, diary management, coordinating meetings/venues and managing confidential data, processing complaints and a panel system.

Various Permanent / Temporary Contracts in London providing a variety of Secretarial/PA and administrative support to professional financial companies and organisations.Danske Bank, City Group, NHS, William M Mercer, CBI, The Marketing CouncilRail Track, Glencore (UK) Ltd, BBC Radio, Baker Tilly Chartered Accountants, Philip Wilson Publishing Company , Bankers Trust, ALLAM Group

Professional Nanny working in London and Berlin looking after and caring for children.