Louise Carroll Email and Phone Number

Product Owner for Rostering & Resource Management

Creation and maintenance of Product Backlog, including using a WSJF (Weighted Shortest Job First) tool to prioritise based on business value• Co-ordinating Scrum ceremonies; Retrospective, Sprint Planning, Sprint Review, Backlog Refinement, Daily stand-up• Creating sprint goals and alignment with / communication of product vision• Requirements elicitation and the creation of user stories and acceptance criteria in Jira• Facilitating project estimation with a multi-discipline Scrum team• Contribution to Product Roadmap for full-stack global SaaS solutions –Backend system, frontend digital websites, data imports and exports• End-to-end involvement in delivery of projects and changes; Frontend, Backend, Legal, Security, Analytics, Incidents, Bugs• Project status reporting• Involvement in internal process improvements to discover and assist with delivery• Creation of revenue generating product ideas• Line management of a team of Business Analysts located globally including regular 1:1’s, objective setting and review, annual leave and absence management, being the first port of call for team escalations and providing timely feedback for actions with next steps and resolutions• Liaising with a multi-discipline team of Leads to establish a pathway for new requests• Ensuring each team member has a voice, encouraging opinions and the growth of skillsets• Creating a library of documentation templates, encouraging collaboration and input from the Business Analysis team• Actively carrying out Business Analysis as described in my Senior Business Analyst role below

Working on multiple projects at a time of varying sizes in the global automotive industry• Requirements elicitation from internal and external Stakeholders using various techniques• Documenting business situations in the form of process maps, use case descriptions and diagrams, and business requirements documents using tools such as Microsoft Visio, Mural and LucidChart• Creating user stories and acceptance criteria in Jira• Assisting with the determination of an MVP• Prioritisation of requirements using MSCW• Supporting User Acceptance Testing• Involvement in high level and detailed level estimation• Mentoring a team of Business Analyst

• Requirements elicitation from internal and external Stakeholders using various techniques such as workshops, interviews, documentation analysis• Documenting business situations using process maps, use case descriptions and diagrams• Creating user stories and acceptance criteria in Jira and previously Microsoft TFS• Conducting Sprint Planning and Retrospective sessions• Supporting User Acceptance Testing• Supporting multiple projects though the delivery lifecycle and working with key dependencies such as Development, Designers and Testers• Involvement in high level and detailed level estimation• Prioritisation of own workload for multiple projects of varying severity• Triaging and preparation of sprint backlog

• Documenting process maps for all business areas such as IT, Operations, Human Resources• Identifying risks and where partial or full controls could be implemented• Working with a development team to understand the current product set• Liaising with internal Stakeholders to understand requirements• Documenting requirements using TFS