Operational Lead for large scale playout migration project• Supporting the Project Manager as operational point of contact throughout the project. Providing operational solutions and information to ensure the project remains on track.• Working with programming and presentation teams across multiple regions to understand content priorities in line with TX dates and ensure content is sent to playout within the specified timeframes• Investigating Turner MAM for missing assets and triaging where necessary. Tidying up MAM placeholders/data as required for future use.• Identifying technical metadata issues, including language tagging, timecode discrepancies, subtitle syncing, aspect ratio. Fixing as required to ensure correct TX of content• Follow up any on air issues during migration period to identify and resolve root cause. Providing updates to teams including playout provider and re-delivering fixed assets as required

Operational Lead for migration of Iberia Channels from Telson to Globecast.• Tracking and resolving Iberia content and metadata issues to ensure availability for Linear and VOD platforms.• Delivery of metadata and content for Iberia VOD Services, (1200 assets per month)• Operation point of contact for programming teams and Linear and VOD platforms.

Test Management and Business Analysis within an agile development team supporting a weekly release cycle across three business critical applications. • Organising User Stories, including addition of acceptance criteria in user facing language and tracking the movement across the development lifecycle.• Facilitating agile development process as de facto Scrum Master, including moderating stand up meetings and managing user stories via online scrum board.• Training, planning and reviewing test activities of off shore test resources.• Mobile App testing for Video on Demand products launched across EMEA and APAC.• Identifying and implementing improvements to testing processes, e.g. upgrading UFT versions to take advantage of GitHub integration for source control, including refactoring scripts to ensure compatibility.• Business analysis and requirement gathering across a range of broadcast and non-linear business processes.

Providing Quality Assurance for In House and 3rd Party Integrated Software Releases - ISTQB-BCS Foundation and Intermediate Certified Tester. - Participation in requirements gathering with users and stakeholders and internal team reviews. - Representing department in Project Meetings, reporting feedback on testing progress. - Employing Agile development methodology, performing as scrum master in rotation with responsibility for updating tasks in Scrumworks software; cards on a physical scrum board and calling daily scrum meetings. - Test planning, test case design, test case execution and defect tracking, utilising software including: HP ALM; HP UFT; GitHub; Jenkins; Soap UI; Advanced REST Client; Swagger; JIRA - System; Integration and Regression Testing for Java based In House Broadcast Management Software and integrated 3rd Party software such as Digital Asset Management; Broadcast Scheduling and Music Reporting software. - Implemented Automated Testing Framework for newly developed in house web application, utilising HP UFT, HP ALM and Jenkins CI. - Automated Test Scripting (VBScript) - Executing SQL queries; reviewing server logs and xml messaging in testing and defect investigation. - Identifying and implementing improvements to testing processes, e.g. upgrading UFT versions to take advantage of GitHub integration for source control, including refactoring scripts to ensure compatibility. - Managing integration testing with third parties e.g. Sky GO integration. - Training, planning, reviewing test activities of external test resource. - Conducting user acceptance testing, user demonstrations and user training sessions. - Conducting handover sessions in advance of releases to the Support team to ensure new features are explained technically as well as how they fit into the business process. - Creation and maintenance of online user documentation for In House developed software.

Managed a team of 9 people in a client-facing department. - People Management – Recruitment, Development, Performance Management. - Capacity Analysis to ensure resources managed effectively, reported metrics and KPI. - Departmental strategic decision-making, workflow and system requirements for major technology changes. e.g. Commercial File Delivery, HD Ingest. - Developed productive relationships with multiple departments across the company within London and International offices. - Participated in a team to provide Technology and Operations quotes to Business Development for channel launches and new services. - Monitored team output to ensure the highest quality of data integrity across all broadcast assets.

- Provided office support and system training for Co-Ordinators, resolved issues or escalating to supervisor as necessary. - Reviewed workflow practices, provided and maintained SOP documentation. - Tracked technical system and software issues for escalation to relevant departments. - Performed as MM Ops Lead on Multiple Projects, such as the Introduction of audio file workflow. - Oversaw Translated Metadata entry, across 12 languages, to support EPG and Digital Operations departments.

Broadcast Material and Digital Asset Management - Accurately processed broadcast material within Library system. - Prioritised material for Ingest and managed information flow between Ingest, Transmission and Programming Departments. - Ensured integrity of Title and Synopsis metadata within Atlanta and London databases. - Monitored availability of digital assets for Broadcast as scheduled.

Supervised a Library Team of Fifteen People - Ensured accuracy of workflow through the library and resolved workflow and people management issues as required. - Reported to the Library Manager to apprise them of potential or actual problems. - Maintained relationship with the Programme Operations department within the Discovery Channel to ensure good communication and an efficient service was provided. - Assessed work practices across the department and identified and implemented process improvements.

- Co-ordination of Edit and QC Suites, organising and tracking material for suites to a time schedule provided by client (Discovery Channel) - Ensured the conformity of the finished material to client requirements. - Managed Information flow between Clients, Editors and Producers.