Louise Chen

Louise Chen Email and Phone Number

IBM - Risk Management - Finance and Supply Chain @ IBM
new york, new york, united states
Louise Chen's Location
Shanghai, China, China
About Louise Chen

More than 15 years experience on IT projects and process management, especially focusing on procurement area. Familiar with Supply Chain process as well as part of the Procure To Pay flow. Skilled global lead to develop or promote the corporate solution into different Geo, managing the resource in different countries. Proven communication and coordination skills, as a successful leader, demonstrate to team member and motivate them.

Louise Chen's Current Company Details
IBM

Ibm

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IBM - Risk Management - Finance and Supply Chain
new york, new york, united states
Website:
ibm.com
Employees:
512090
Louise Chen Work Experience Details
  • Ibm
    Risk Management - Finance And Supply Chain
    Ibm Jan 2017 - Present
    • Privacy Control. Good understanding of corporate standard and auditability requirement, data privacy policy etc, also follow up the progress of privacy laws in different areas (GDPR, LGPD, CCPA etc) organize user training to ensure all stakeholders understand the requirement. • Compliance Focal. Working closely with different stakeholders (technical team in India, business SME, security office etc) to ensure the system can cover each business process/control point while align with… Show more • Privacy Control. Good understanding of corporate standard and auditability requirement, data privacy policy etc, also follow up the progress of privacy laws in different areas (GDPR, LGPD, CCPA etc) organize user training to ensure all stakeholders understand the requirement. • Compliance Focal. Working closely with different stakeholders (technical team in India, business SME, security office etc) to ensure the system can cover each business process/control point while align with company/country compliance requirement. • Audit support. Support applications audit review, assist technical team understand the audit request and validate response. • Privacy review. Act as a checkpoint in development process, review the change and ensure it is in line with global policy. Track the status of each application and make sure they are health and compliant.• Project management. Lead compliance related projects in domain during the whole lifecycle, which is part of the remediation plan of identified gap. Show less
  • Ibm
    Global Bt/It Application Owner
    Ibm Jan 2012 - Jan 2017
    Shanghai
    • Biz analysis. Interlock closely with business focal in geos to identify the opportunity to improve/simplify the process/tool, pursue the opportunities for applications sunset or promotion, drive costs down project• Daily operation. Lead application team and maintain customer satisfactory, measure the performance of L1 and L2 support.• CR/PTR control. Analysis the system change/problems, prioritize with justification provided by biz team, look for overall solution with less… Show more • Biz analysis. Interlock closely with business focal in geos to identify the opportunity to improve/simplify the process/tool, pursue the opportunities for applications sunset or promotion, drive costs down project• Daily operation. Lead application team and maintain customer satisfactory, measure the performance of L1 and L2 support.• CR/PTR control. Analysis the system change/problems, prioritize with justification provided by biz team, look for overall solution with less cost. Verify the dev and test result before deployment. • Compliance control. Ensure applications comply with the internal Standards (ASCA, SOX apps) policies, corporate instructions and directives regarding business controls management, readiness for audit• Audit Support. Quick response for audit request, ensure can go through the audit review and remediate the issues• Budget Control. Tracking with financial focal and SPM, managing the application running forecast, actual spend and make decision on budget allocations by priorities• Sev1 support. Managing procurement portfolio tools, following urgent incidents closely and ensures preventive actions deployed. Show less
  • Ibm
    Ap E-Procurement Sme
    Ibm Sep 2007 - Feb 2012
    中国 上海市区
    • Represent as Asia Pacific Geo lead to managing the support team and daily operation• Support the promotion of corporate tool deployment in geo, lead the project to deliver new tool to fulfill biz requirement• Ensure applications are in line with corporate strategy, working with global teams to optimize the process to reach saving target• Support internal audit from system perspective, analysis the country performance report and look for opportunities to… Show more • Represent as Asia Pacific Geo lead to managing the support team and daily operation• Support the promotion of corporate tool deployment in geo, lead the project to deliver new tool to fulfill biz requirement• Ensure applications are in line with corporate strategy, working with global teams to optimize the process to reach saving target• Support internal audit from system perspective, analysis the country performance report and look for opportunities to improve• Track support team performance to reach SLA and CSAT target Show less
  • Alcatel Shanghai Bell
    E-Procurement Lead
    Alcatel Shanghai Bell May 2003 - Sep 2007
    中国 上海市区
    • Keep intensive contact with CIO team in France, working with client and IT team to deploy company IT strategy. • Managing procurement information system projects with high quality, from planning stage until it is delivered. • Providing procurement data report, for management reference to make decision. • Designing procurement process together with related dept. in supply chain, the target is to increase the efficiency and decrease inventory. • Provide daily support and… Show more • Keep intensive contact with CIO team in France, working with client and IT team to deploy company IT strategy. • Managing procurement information system projects with high quality, from planning stage until it is delivered. • Providing procurement data report, for management reference to make decision. • Designing procurement process together with related dept. in supply chain, the target is to increase the efficiency and decrease inventory. • Provide daily support and training to the procurement tools. Show less
  • Dnp Shanghai Office
    It Architect
    Dnp Shanghai Office Jul 1999 - May 2003
    Shanghai City, China
    • Reporting to corporate in US and provide the project progress periodically• Establish and maintain Intranet network• Database Setup and management• Investigating the requirement from end users then developing the OA software

Louise Chen Education Details

Frequently Asked Questions about Louise Chen

What company does Louise Chen work for?

Louise Chen works for Ibm

What is Louise Chen's role at the current company?

Louise Chen's current role is IBM - Risk Management - Finance and Supply Chain.

What schools did Louise Chen attend?

Louise Chen attended 上海大学, 上海大学.

Who are Louise Chen's colleagues?

Louise Chen's colleagues are Baba Kalandar, ಹರಿ(Hari) ನಾರಾಯಣ, Brendan Coghlan, Sergio Nogueira, Padmini Durai, Paulo Enrique Lino De Siqueira, Ravi Patel.

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