Louise Denham Email & Phone Number

Auckland, New Zealand

Altona North

The role of Senior Business Manager is to deliver quality logistics services to Tolls Healthcare customers and is responsible for the warehouse and customer service functions across national network of five Distribution centers. The role incorporates Key Account Management, the effective management, retention and growth of key accounts. This is accomplished by establishing an in depth understanding of customers’ business and demonstrating an ability to create measurable business value for both Toll and its customers.

Parkville, Melbourne, Australia

A senior management position responsible for Customer Service and Logistics functions within Australia, including the management of five distribution centres and 50 staff. • Strategic Planning and Execution• Multi-Site Operations Management• People Management• Staff Performance Optimisation• Reporting and Analysis• Budget Optimisation• Relationship Building• Customer Service• Project Management• Quality Management• Recruitment, Training and Development• Organisational Change• Leadership development• Succession Planning• Risk Management

Brisbane Queensland

Manage all facets of the CSL Limited Brisbane based facility, responsibilities encompassed• Ability to work automatously• Branch Forecast and Budget • Facility Management• Customer Service, warehouse and distribution functions• Quality Control• HSE and Business Risk • Transport infrastructure• Temperature controlled inventory, Cold Chain

Auckland, New Zealand

Responsibilities:• Create business development plans and prepare budget, profitability and financial performance reports • Manage all office and warehouse functions, overseeing the recruitment, training and induction of new staff• Develop and implement new IT and administrative systems • Customer Service function • Perform inventory control, maintenance and forecasting • Credit control and debt recovery• Oversee season bulk purchase negotiations

Auckland, New Zealand

• Oversee Customer Service Department, coordinating a client base of 1500 • Manage key accounts, negotiate freight contracts and coordinate promotions • Perform account reconciliation, stock control, ordering and maintenance • Develop and implement computer procedures and oversee installation of two software packages

Auckland, New Zealand

• Perform regular call cycle of 200 Veterinary Surgeries and Pharmacy outlet accounts • Undergo extensive pharmacology training on product ranges• Provide technical product detailing to clients • Develop area knowledge and customise client specific product detail